Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 72840 Highway 111 in Palm Desert, CA or shop the collection online.
I deeply lament the absence of a zero-star rating option, as this Express store unequivocally deserves such a condemnation. Over two distinct visits, I have suffered profoundly inadequate experiences, the latest featuring sales representative Victoria, whose unceasing verbosity suggested a state of hyperstimulation or intoxication, rendering her incapable of pausing to listen. She persistently interrupted my precise explanations of order discrepancies, demonstrating a blatant contempt for basic etiquette and client autonomy. This pattern of ineptitude recurred from a prior incident where the manager (Tanya?) omitted to apply my discount code, sale adjustments, and loyalty credits, resulting in an unjust overcharge exceeding $200. Such consistent dereliction borders on deliberate deceit, marking this establishment as profoundly unreliable for any informed consumer. I strongly advise all potential patrons to avoid it entirely.
MG
Melanie Guralnick
Sep 10, 2025
4.0
I've worn Express forever, but hadn't shopped in person in some time. The store was clean and well organized, making it easy to find sizes and see how items looked in full glance as they were displayed prominently. I was most interested in the jeans as they had many different styles and there was a picture of the jeans on a model at each of the tables or racks that they were at. They had my small size in every style, which was very much appreciated. The sales clerks were friendly and did not hover. I tried on multiple jeans and just wasn't into them as the style is high rise, and the one pair of midrise were not flattering. Still, I would shop there again as it is a good brand and jeans styles constantly change.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Palm Desert hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Express gift cards can be bought at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Palm Desert currently hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to the Express store in Palm Desert?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express in Palm Desert?
Express is open Monday through Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 8:00 PM.
What clothing sizes does Express offer?
Express offers women’s sizes 00-14 and men’s sizes XS-XL both online and in stores. A detailed size chart is available on their website.
What payment methods are accepted at Express Palm Desert?
The store accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express in Palm Desert have a wheelchair-accessible entrance?
Yes, Express Palm Desert has a wheelchair-accessible entrance for customers.
What nearby stores can I visit for additional clothing and accessories?
Nearby you can find Journeys for shoes and fashion accessories, Lane Bryant for women’s clothing and lingerie, and H&M for a variety of clothing options, making it convenient to explore more styles after shopping at Express.
Where can I grab a coffee or snack near Express in Palm Desert?
Nearby coffee shops include Starbucks and The Coffee Bean and Tea Leaf where you can relax with a beverage before or after shopping at Express.
Are there any nearby restaurants where I can dine after visiting Express?
Yes, local dining options near Express include Os American Kitchen for American cuisine, Bobby Mao for Chinese food, and City Wok offering Asian dishes.