Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
193 reviews
5 stars
111
4 stars
45
3 stars
16
2 stars
8
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or dismissive during interactions.
Selection Variety
While many customers appreciated the large selection of shoes, others noted a lack of options in certain sizes, particularly for men.
Store Cleanliness
The store was frequently described as clean and organized, contributing positively to the shopping experience.
Pricing Issues
Customers expressed mixed feelings about pricing, with some finding good deals while others felt prices were too high or inconsistent.
Self-Service Environment
Many reviews indicated that the store operates as a self-service environment, with limited assistance from staff.
- ADAudra DOct 23, 20251.0Customer service was lacking when I came in. I tried to find something, but no one was helpful. Pretty upset with the overall experience I had here.
- AVAnju VermaOct 7, 20251.0worst customer service I ever experienced.
- DPDeborah PelcOct 5, 20254.0I came here to get hiking shoes. I often hike behind the place, behind best buy - the trails there are nice, and the heats starting to die down. The person working here was super helpful. I felt they were all amazing in helping me find what I wanted. Good prices too
- RGRic G.Sep 2, 20251.0Poor selection... This location used to have good customer service but not so much anymore.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Palm Desert?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids along with handbags, accessories, and jewelry from brands like Nike, Cole Haan, and Puma.
What are the store hours for DSW Designer Shoe Warehouse in Palm Desert?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse in Palm Desert offer delivery services?
Delivery is not offered, but the store provides in-store pickup for orders.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
How can I contact DSW Designer Shoe Warehouse in Palm Desert?
You can reach them by phone at +1 760-340-3217 or email at info@dswinc.com.
Where is DSW Designer Shoe Warehouse located in Palm Desert?
DSW is located at 72-399 Highway 111 in the Desert Crossing shopping center, Palm Desert, CA 92260.
Are there other shoe stores near DSW Designer Shoe Warehouse?
Yes, Famous Footwear is nearby if you want to compare more footwear options during your visit.
What other shopping options are close to DSW in Desert Crossing?
Nearby you can find T.J.Maxx, Marshalls, Burlington, and Bed Bath & Beyond for apparel, home goods, and more.
Are there dining options near DSW Designer Shoe Warehouse?
Yes, several restaurants like Jersey Mike's Subs, Sakura Palm, and Casa Luna Mexican and Seafood are close by for a meal before or after shopping.
Does DSW participate in any rewards or loyalty programs?
Yes, DSW offers a free Rewards program where members can earn perks such as rewards certificates and special offers.