Certified by Polo Ralph Lauren Outlet Stores • May 03, 2026
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StorePolo Ralph Lauren Factory Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
DeliveryNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Curbside pickupAvailable
Location
Certified by Polo Ralph Lauren Outlet Stores • May 03, 2026
Certified by Polo Ralph Lauren Outlet Stores • May 03, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Reviews
3.9
251 reviews
5 stars
134
4 stars
47
3 stars
27
2 stars
5
1 star
38
JG
Jose Gomez
Feb 2, 2026
1.0
We had a really bad experience when we visited recently. On Saturday January 31st, my family and I were just looking around this mall. My wife decided to pop into the R. Polo Ralph Lauren store to look for something for herself. As soon as we walked in, a staff member, who I think was the manager, immediately said something really rude, like, "we don't sell kids' clothes." This was before they even knew what we were there for or what we wanted to buy, whether it was for us, my wife, or as a gift for someone else. I felt totally disrespected, so we just politely thanked the staff member and quickly took my family out of there. They completely lost my respect and my business.
AM
Ash Miles
Dec 8, 2025
5.0
If you’ve not been here before, it might be a note that there is no children’s section in this store
MV
Miriam Valdes
Nov 29, 2025
1.0
The cashier was very rude. My husband and I wanted to buy six sweaters and hoodies, but she said it was limited to 5 per group. It was a discretionary rule that because of the rude attitude felt insulting and. We ended up not buying anything because it was unacceptable, it was subjective and didn't apply to everyone.
CG
Cesar G
Nov 29, 2025
1.0
There is discretion on how is at the cashier on the amount of items you can purchase. It it my first experience and it was really bad to be told when you are paying that you are limited on the amount the person charging you says there are too many. I tried to buy 4 and they told me the maximum was 3 , the discount is not transparent .
WW
William Wu
Nov 26, 2025
1.0
I recently had a disappointing experience at this store that I feel compelled to share. My wife selected six sweaters of the similar style and size in different colors, a common way many shoppers make purchases today. However, at checkout, we were told we could not complete the purchase due to a policy limiting customers to five of the same type of item per “customer group.”
We clarified that we are not resellers and that the items were not identical in style, neither in color. Despite this, the associate still refused to proceed with the transaction. While I understand the importance of preventing bulk purchasing by resellers, the way this policy was applied made us feel unfairly judged. As Asians, we could not help but feel that the assumption made about us was inappropriate and potentially discriminatory.
Frequently Asked Questions About Polo Ralph Lauren Outlet Stores
Where is the Polo Ralph Lauren Factory Store located?
It is located at 20 City Blvd W, Suite 1400, in The Outlets at Orange, Orange, CA 92868, USA.
What are the store hours for the Polo Ralph Lauren Factory Store?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM. It is closed on November 27, 2025.
What types of products does the Polo Ralph Lauren Factory Store offer?
The store offers clothing for men, women, and children, including Polo shirts and fine leather goods.
What shopping services are available at the Polo Ralph Lauren Factory Store?
Services include Phone Concierge, Virtual Video Appointments, In-Store Appointments, and Curbside Pick-Up.
Does the store accept mobile payments and debit cards?
Yes, the store accepts debit cards and mobile NFC payments, and does not require cash only transactions.
Is the Polo Ralph Lauren Factory Store wheelchair accessible and offering in-store pickup?
Yes, the store has wheelchair accessible parking and offers in-store shopping and curbside pickup services.
What nearby clothing stores can I visit along with the Polo Ralph Lauren Factory Store?
Nearby clothing stores include LOFT Outlet, The Childrens Place, Forever 21, Columbia Factory Store, Skechers, Carter's, Gap Factory, and Hollister Co.
Are there dining options near the Polo Ralph Lauren Factory Store?
Yes, nearby dining options include Corner Bakery Cafe, Market Broiler Orange (seafood & American), Subway, Cafe Tu Tu Tango (tapas bar), Buffalo Wild Wings, and Cohiba (bar).
Where can I enjoy entertainment or relaxation near the store?
Nearby you can visit the Block At Orange shopping center, which includes a cinema and IMAX theater, or unwind with a massage at Past Tense Massage.
Does the Polo Ralph Lauren Factory Store have an online presence where I can learn more or shop?
Yes, more information and shopping options are available on their website: https://stores.poloralphlaurenfactorystore.com/united-states/ca/orange/20-city-blvd-w/116 and their Facebook page at https://www.facebook.com/1889462411328209.
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