Polo Ralph Lauren Outlet Stores

Reviews

• JG

  Jose Gomez

  Feb 2, 2026
  1.0
  We had a really bad experience when we visited recently. On Saturday January 31st, my family and I were just looking around this mall. My wife decided to pop into the R. Polo Ralph Lauren store to look for something for herself. As soon as we walked in, a staff member, who I think was the manager, immediately said something really rude, like, "we don't sell kids' clothes." This was before they even knew what we were there for or what we wanted to buy, whether it was for us, my wife, or as a gift for someone else. I felt totally disrespected, so we just politely thanked the staff member and quickly took my family out of there. They completely lost my respect and my business.
• AM

  Ash Miles

  Dec 8, 2025
  5.0
  If you’ve not been here before, it might be a note that there is no children’s section in this store
• MV

  Miriam Valdes

  Nov 29, 2025
  1.0
  The cashier was very rude. My husband and I wanted to buy six sweaters and hoodies, but she said it was limited to 5 per group. It was a discretionary rule that because of the rude attitude felt insulting and. We ended up not buying anything because it was unacceptable, it was subjective and didn't apply to everyone.
• CG

  Cesar G

  Nov 29, 2025
  1.0
  There is discretion on how is at the cashier on the amount of items you can purchase. It it my first experience and it was really bad to be told when you are paying that you are limited on the amount the person charging you says there are too many. I tried to buy 4 and they told me the maximum was 3 , the discount is not transparent .
• WW

  William Wu

  Nov 26, 2025
  1.0
  I recently had a disappointing experience at this store that I feel compelled to share. My wife selected six sweaters of the similar style and size in different colors, a common way many shoppers make purchases today. However, at checkout, we were told we could not complete the purchase due to a policy limiting customers to five of the same type of item per “customer group.” We clarified that we are not resellers and that the items were not identical in style, neither in color. Despite this, the associate still refused to proceed with the transaction. While I understand the importance of preventing bulk purchasing by resellers, the way this policy was applied made us feel unfairly judged. As Asians, we could not help but feel that the assumption made about us was inappropriate and potentially discriminatory.

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