Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Customers appreciate the wide selection of clothing, shoes, and accessories available at the store.
Staff Helpfulness
Many reviews highlight the friendly and helpful nature of the staff, contributing to a positive shopping experience.
Pricing Concerns
Some customers feel that prices are too high compared to other discount retailers, although others mention good deals.
Store Organization
The store is generally described as clean and organized, though some customers noted it can get crowded and messy.
Customer Service Issues
A few reviews mention negative experiences with specific staff members, indicating inconsistency in customer service.
BZ
Bret Ziegler
3 days ago
5.0
Needed some good hiking shoes, Rack had some but we had to hunt a little, but they were discounted and fit great
RM
Rosabell M.
Dec 31, 2025
3.0
This Nordstrom Rack is a bit disorganized. The deals are great tho! They seemed to be understaffed and it was a bit chaotic when I went. I love going to Nordstrom Rack’s because their clothing quality is great but this one in particular, will have to pass next time I want to go shopping at one. I was able to find a suit for my son but had to look everywhere since sections were very disorganized. Customer service was ok.
RM
R MarKC
Dec 31, 2025
3.0
This Nordstrom Rack is a bit disorganized. The deals are great tho! They seemed to be understaffed and it was a bit chaotic when I went. I love going to Nordstrom Rack’s because their clothing quality is great but this one in particular, will have to pass next time I want to go shopping at one. I was able to find a suit for my son but had to look everywhere since sections were very disorganized. Customer service was ok.
SF
Shirley Fraser
Dec 30, 2025
1.0
Not sure why they're having a sale, yet all there's only 3 cashiers and line is almost touching the entrance to the mall! I'll be going to the one in Upland from now on!
DD
Dejanira Dorsey
Dec 30, 2025
4.0
I went and the beginning of the day. Although an outlet the Store can be cleaner and better organized. The staff were nice.
Frequently Asked Questions About Nordstrom Rack Ontario Mills Mall
What kind of products does Nordstrom Rack Ontario Mills Mall offer?
Nordstrom Rack offers fashion and home products for the whole family, including clothing, shoes, accessories, beauty products, and home goods — all up to 70% off from top brands and designer collections.
What are the store hours for Nordstrom Rack Ontario Mills Mall?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Ontario Mills Mall offer in-store pickup or delivery services?
Yes, Nordstrom Rack provides in-store pickup service for your convenience. Delivery is available but same-day delivery is not offered.
What payment options are accepted at Nordstrom Rack Ontario Mills Mall?
The store accepts various payment methods, including Afterpay, American Express, Android Pay, Apple Pay, Cash, Checks, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is Nordstrom Rack located?
Nordstrom Rack Ontario Mills Mall is located at 4750 E Mills Circle, Ontario, CA 91764, USA, inside the Ontario Mills Mall.
Are there other similar stores near Nordstrom Rack Ontario Mills Mall?
Yes, nearby stores include SKECHERS Factory Outlet for shoes and children's clothing, Perry Ellis for men's clothing, and Sean John Factory Outlet for clothing.
Can visitors combine shopping at Nordstrom Rack with nearby entertainment or dining options?
Absolutely. After shopping, visitors can enjoy nearby dining at places like Rainforest Cafe or Woops! Macarons, and check out entertainment options like The LEGO® Store Ontario Mills.
Is Nordstrom Rack Ontario Mills Mall accessible via public transportation or easy to find within the Ontario Mills Mall?
While specific transit information isn't listed, the store is located inside the Ontario Mills Mall, a major shopping center, making it convenient to access and find.
What types of apparel does Nordstrom Rack Ontario Mills Mall specialize in?
The store offers apparel for women, men, and children, including dresses, suits, coats, plus-size clothing, activewear, and various shoes, along with accessories and beauty products.
How can I contact Nordstrom Rack Ontario Mills Mall for customer service or inquiries?
You can reach them by calling +1 909-476-3160 or emailing jaqueline.gutierrez@nordstrom.com. More info is available on their website.