Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Ontario Mills brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
746 reviews
5 stars
547
4 stars
141
3 stars
30
2 stars
12
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Store Atmosphere
The store is noted for its clean and well-organized environment, enhancing the overall shopping experience.
Product Selection
Customers appreciate the wide variety of LEGO sets available, although some noted limitations in stock for specific items.
Accessibility Issues
There are concerns regarding the store's handling of customers with disabilities, particularly in terms of waiting lines.
- AFadam finnsDec 15, 20255.0SUPER FRIENDLY AND GOOD ATOMSPHERE
- SASean AtkesonDec 7, 20255.0Staff was very friendly and helpful. Store was clean and well stocked.
- SDScott DavisNov 25, 20255.0Super awesome you got a kid take him to Legoland in the Ontario Mills
- JWJeffrey WilcoxNov 23, 20253.0Small store, didn't have as big of selection as I thought. Will have to still order what I want online.
- ECel chemasNov 9, 20255.0¿Alguien sabe si tienen ahi la maquina para "mosaic maker"?
Frequently Asked Questions About The LEGO® Store Ontario Mills
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Ontario Mills?
You can sign up in-store by asking a Brick Specialist to help you become a LEGO VIP member. After signing up, you'll receive emails to complete your registration and access your digital card. Points can be earned on store and online purchases.
How do I redeem my LEGO VIP Points?
Redeem your points by visiting your VIP account on LEGO.com where you can get vouchers for in-store or online shopping.
Does The LEGO® Store Ontario Mills offer price matching?
No, price matching is not available as stores and the LEGO Shop may have different promotions and discounts.
What should I do if my LEGO set is missing or I lost a piece?
Check the Pick-A-Brick wall in the store for the missing piece, or request a free replacement ship to your door at LEGO.com under 'Help' > 'Replacement Parts'.
Is there an entry fee to visit The LEGO® Store Ontario Mills?
No, all LEGO Stores, including this location, are free to enter.
Can I purchase individual LEGO bricks at the store?
Yes, visit the Pick-a-Brick wall in-store to buy individual pieces to build your unique creation. Available bricks change regularly.
How can I check if a LEGO set is in stock at the Ontario Mills store?
Visit LEGO.com, search the set, and click 'Check Store Stock' for this location, or call the store directly for assistance.
What are the store hours for The LEGO® Store Ontario Mills?
Open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Are there any nearby places I can visit before or after shopping at The LEGO® Store Ontario Mills?
Yes, you can visit nearby toy stores like Build-A-Bear Workshop and Disney Store, or enjoy a beverage at Teavana after shopping.
Where can I find other clothing and accessory stores near The LEGO® Store Ontario Mills?
Nearby clothing and accessory stores include Sean John Factory Outlet, GUESS Factory, and Nordstrom Rack, ideal for a full shopping experience.
Can you suggest any nearby places where families might enjoy visiting along with The LEGO® Store Ontario Mills?
Families can explore Build-A-Bear Workshop for personalized stuffed animals or visit The Sweet Spot food stand for a treat after shopping.