Very disappointed with the customer service. We spent a significant amount of money at this store, but when we came back with a problem, the manager was not helpful at all. I expected much better treatment.👎🏼👎🏼
AB
ayfer balta
Aug 20, 2026
1.0
3.
The quality was not what I expected for such an expensive watch. The colour started fading after some time. When we brought it back, we were simply told that nothing could be done about it.
GB
Gülistan Berk
Aug 20, 2026
1.0
Five of us went to this store together and purchased watches. We were treated well while making the purchases, but the experience was very different when one of us needed help afterward. Good customer service should continue after the sale, not end once the payment is made.
CG
Cansu GENÇ
Aug 20, 2026
1.0
Vaughan mills
A stone fell out of the watch and we went back expecting a simple repair. Surprisingly, the manager wouldn’t even replace the missing stone. For a store selling expensive watches, the after-sales service should be much better.
TT
Tulay Telli
Aug 20, 2026
1.0
One of the employees told us that the watch would be replaced, so we thought the issue was resolved. Unfortunately, when we spoke to the manager, we were told something completely different. It’s disappointing when a store doesn’t stand behind what its staff promises.
Frequently Asked Questions About Movado Company Store
What are the operating hours of Movado Company Store during weekdays?
Movado Company Store is open from 10:00 AM to 9:00 PM Monday through Saturday.
Is Movado Company Store open on Sundays? If so, what are the hours?
Yes, the store is open on Sundays from 11:00 AM to 7:00 PM.
Where is Movado Company Store located?
Movado Company Store is located at 1 Bass Pro Mills Drive, Space #211, Vaughan, ON, L4K 5W4, Canada.
How can I contact Movado Company Store?
You can contact Movado Company Store by phone at +1 905-660-4745.
Does Movado Company Store have an online presence?
Yes, Movado Company Store's website is https://www.movado.com/us/en/home, and they also have a Facebook page at https://www.facebook.com/102415295587501.
What type of products can I find at Movado Company Store?
Movado Company Store specializes in watches and is categorized under Movado Group and Watch Store.
Which nearby clothing stores can I visit when shopping at Movado Company Store?
Nearby clothing stores include American Eagle, XTC Design, Bench, Roots, Jack & Jones, Carter's, and A-OK CAFE, all located at Vaughan Mills.
Are there any nearby food options around Movado Company Store?
Yes, you can find several nearby food options such as KFC, Edo Japan, Freshii, A&W Canada, Booster Juice, Real Fruit Bubble Tea, and Purdys Chocolatier.
If I want beauty or cosmetic products near Movado Company Store, where should I go?
Nearby options include Charlotte Tilbury, Beauty Boutique by Shoppers Drug Mart, Lush Cosmetics Vaughan Mills, and Shoppers Drug Mart itself for cosmetics and beauty supplies.
Is there a sporting goods store near Movado Company Store?
Yes, Atmosphere Vaughan Mills is a nearby sporting goods store if you’re interested in sports equipment and apparel.
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