Tiffany & Co.

Reviews

• CC

  Chahinez

  Jul 1, 2026
  1.0
  I booked an appointment at Tiffany & Co to shop for an engagement ring with my partner, and unfortunately, I completely regret the experience. From the moment we arrived, things got off to a poor start. The sales representative took a long time just to locate my appointment, then asked whether I had someone specifically assigned to me before deciding to assist us himself. Throughout the appointment, he came across as uninterested and unenthusiastic. I genuinely felt like he just wanted to get rid of us rather than help us. There was no warmth, no excitement, and no effort to make the experience feel special. What made it even more disappointing was that it was an extremely hot day, yet we weren’t even offered a glass of water or any basic hospitality. For a luxury brand like Tiffany & Co, I expected a level of service that matched its reputation. Shopping for an engagement ring is supposed to be a memorable and joyful experience. Instead, ours was disappointing and left a negative impression on what should have been a very special occasion. We are definitely not buying anything from Tiffany & Co ever again.
• AB

  A. B.

  Jun 11, 2026
  3.0
  Great products, but sub-par service and craftsmanship. I went in knowing exactly what I wanted, but the associate kept trying to upsell me instead of listening to my request. Highly recommend avoiding their in-house engraving—the quality was very poor. To top it off, customer service reached out to ask how my experience was, but after I sent them my feedback, they never bothered to reply. Having shopped at other high-end brands like Van Cleef, I expected much better care. It feels more like a money grab than a luxury experience.
• ST

  Sophia Tremblay

  May 8, 2026
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
• DY

  Danya Yahya

  May 5, 2026
  2.0
  I visited the Tiffany & Co. Bloor Street location yesterday with my daughter to buy her a graduation gift. The sales associate who assisted us was a very kind and respectful gentleman in his sixties. He made the experience warm and memorable while carefully preparing our purchase. However, just minutes before closing, another staff member approached him with a box and asked him to remove the bracelet he was wearing, which appeared to be part of the store’s display items. This happened in front of us, and it felt quite uncomfortable and, frankly, disrespectful. While I understand company policies, handling such matters in front of customers—especially with a senior and courteous employee—did not feel appropriate. It diminished an otherwise lovely experience. I hope the management at Tiffany & Co. considers addressing such situations more discreetly and respectfully in the future, to preserve the dignity of their staff and the overall customer experience.
• DD

  Danielle

  Apr 30, 2026
  1.0
  I had an absolutely horrible experience trying on engagement rings at this location. They offer an engagement ring experience which you are required to book and when you get there they rush you in and out in about 3-4 minutes. It’s clear the staff finds these annoying and tries to get them over with as fast as possible. Many of my friends have had the same experience. DO NOT RECOMMEND!

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