Took me 2 trips to the store to return an unworn pair of shoes on which I've changed my mind.
I originally paid for it with my phone wallet credit card, however the store POS system was unable to return money to my original payment method. Supervisor Jack was unreasonable, and refused to return my money in any other form. He offered store credi but I had no plans to come back at that point. Customer support over a phone wasn't helpful either, told me they are only dealing with online purchases. I had to take another trip to the store, which took me an hour, just to get my refund.
MM
Malak
Jul 2, 2026
5.0
I had an amazing experience there because of some guy named Michael I think? He was super friendly and helpful I had a great time !
JP
José Antonio Peláez
May 30, 2026
5.0
Excelente lugar para comprar tenis o zapatos.
GM
Gal marco
Apr 6, 2026
2.0
My friend told me about programm in Shoe Company . Points for gently worn shoes. Brought today and was told that shoes which were originally bought for 130$ + tax ( they were worth it since leather made) worth ......2,5$.....
The friend who recommended this program said that at her location she would easily get 10$. She has membership for years and used to go to her location multiple times for declattering.
LD
Linh Do
Mar 19, 2026
5.0
Ghazal makes my shopping experience so easy !!!! Thank you so much!
The Shoe Company is located at 4841 Yonge St, Unit 112, Toronto, ON, M2N5X2, Canada, inside the Yonge Sheppard Centre.
What are the store hours for The Shoe Company?
The Shoe Company is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:30 AM to 5:00 PM.
Can I shop online at The Shoe Company?
Yes, you can shop online at The Shoe Company's website: https://www.theshoecompany.ca/en/ca/
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers both in-store shopping and in-store pickup options. Curbside pickup is not available.
How can I contact The Shoe Company by phone?
You can contact The Shoe Company by calling +1 416-218-9118.
Is The Shoe Company currently open or closed?
The Shoe Company is currently open and not closed.
Which popular coffee shops are near The Shoe Company where I can relax?
Nearby coffee shops include Starbucks and Second Cup Cafe, great places to enjoy a coffee before or after visiting The Shoe Company.
Are there dining options near The Shoe Company for a meal?
Yes, there are several nearby restaurants including Popeyes, A&W, Paris Baguette, The Islands Caribbean Cookshop, Butterchick Indian kitchen, and Subway for a variety of meal choices.
Where can I find other retail stores near The Shoe Company?
Nearby retail stores include Suzy Shier, Beauty Boutique by Shoppers Drug Mart, Miniso Canada, Dollarama, and Carter's, providing options for clothing, beauty, and more.
Are there any telecommunications stores near The Shoe Company?
Yes, nearby telecommunications and mobile phone stores include Telus, Virgin Plus, Bell, and Fido, useful if you need phone or IT services when visiting the area.
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