ALO

Reviews

• DC

  Dina Char

  Jun 7, 2026
  1.0
  Unfortunately, my experience at this store was very disappointing. The staff were rude and unhelpful, which made me feel unwelcome. I also noticed several clothing items on display that appeared dirty and stained, yet they were still being offered for sale. I expected better quality control and customer service. I hope the store addresses these issues to improve the shopping experience for future customers.
• JL

  Jiulin Liu

  May 21, 2026
  2.0
  Visited the store yesterday, the checkout experience was honestly not it. As a customer, I didn’t feel welcomed at all, the staff had this weirdly arrogant vibe for no reason, and it made the whole interaction uncomfortable. Definitely not the kind of energy you want when shopping.
• MM

  M. M.

  May 19, 2026
  1.0
  Terrible Customer Service I tried to return an item I purchased just last week. The tags were still attached, and it had never been worn, I brought it back exactly as it was packaged. The staff treated me as if I was doing something wrong and repeatedly questioned why I was there. The return process itself was also very poor. I was not given a return receipt, and when I asked how I could confirm the return was completed properly, I was simply told that the information was “logged in the system.” Overall, this was a very frustrating experience. The quality of the product was disappointing, and the customer service was even worse. I will not be purchasing from Alo again.
• AE

  Andreea E

  May 19, 2026
  1.0
  I spent $1000 dollars on a few sets. The pants ripped the first time I put them on, two pairs of pants had laces coming out and a pair of socks were torn. I went to them to show them pictures and ask if this was normal and they said they couldn't help me because they were very busy at the time. I will never buy ALO again!! Lululemon is the best!!! I have had these pants for 3 years and I still wear them, the material is much better. Don't waste your money on useless things.
• AA

  A.G

  May 16, 2026
  1.0
  Store looks empty and whatever is there is ridiculously overpriced. My daughter and I were greeted in a rather unfriendly manner by a man who seemed to size us up from head to toe. We were then followed around closely by a woman covered with heavy makeup, as if we were thieves. Guess what, we're not thieves. Very uncomfortable. The store was empty on a Saturday afternoon, no wonder! We quickly walked out and the man gave us another of these looks as if we are not worthy of a high-end store. Maybe the store needs to fire all these folks and hire enthusiastic university students who would love a part-time job.

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