American Eagle & Aerie

Reviews

• RE

  Rachael Esposito

  Aug 8, 2026
  5.0
  Excellent customer service. I had Camille helping me out but also got the chance to meet grace and the care and time they took to personalize my shopping experience was beyond expectations. In a world of online shopping, it’s incredible women like these two that make it worth coming in store. 10/10.
• CV

  Caprice VT

  Jun 8, 2026
  5.0
  Amazing customer service from Camilla (I believe that was her name)
• AB

  Abbigail Butler

  May 27, 2026
  5.0
  Went into American eagle today was assisted by Matty he did amazing to help me find the perfect jeans and I was in and out in no time very efficient kind and honest and is definitely future manager material
• AP

  Allison Pauling

  Apr 20, 2026
  1.0
  If I could write 0 stars I absolutely would, the manager laurie in aerie is an absolutely disgusting and rude human being. I'm absolutely appalled by her behaviour and will NEVER step foot in that store again and neither will any of my friends which is unfortunate as aerie is our favorite store, I will be going to any other location to avoid this store now. I bought myself an outfit from here costed me $120, I've lost quite abit of weight and I tend to forget that so the outfit I bought was waaaay too big, when I bought it the outfit didn't have tags on it, not a big deal, so the girl who cashed me out grabbed another shirt and pair of shorts to scan them and I left the store. I went home tried them on for .3 seconds realized they were huge and decided to return them. Upon returning them I realized the store didn't have the size I needed so I asked for a return to get my money back and maybe order online or get it from another store. The manager laurie walked over looked me up and down disgustingly and says "yeah I'm not doing anything for you", then looks me up and down again grossly and goes "these have been worn AND there's an odor" which I stated it was my perfume I was wearing when trying them on for not even a minute she rolls her eyes at me again and says "yeah sorry can't do nothing for ya" and walks away. Absolutely disgusting behaviour for a manager.
• BB

  Bee

  Apr 1, 2026
  1.0
  A girl got told to "just walk in" to a change room. Surprise, she picked mine! Did not at all appreciate being walked in on, in a state of undress, by a stranger. I texted my partner, who was waiting outside of the change area for me, about the shocking situation and how utterly humiliated and invaded I felt. He corroborated how flippantly the girl was told to just pick a room. What an awful experience.

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