As Ottawa’s premier Run Specialty store, we offer expertly curated products, and professional shoe fittings, and we are a home to some of the most exclusive product launches, popular brands and hard-to-find running gear in Canada. Known for our personalized service and community-driven approach, BlackToe serves runners of all levels from beginners to elites-helping them find the perfect products to enhance their performance.
More than just a store, we always strive to foster a vibrant running community through events, training programs and expert advice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.