American Eagle & Aerie

Reviews

• RK

  Reshad Kais

  Jun 26, 2026
  3.0
  The 3 stars are for the wonderful girl at the cash (shorter and younger one.) Just had a great experience with her service and the gentleman asking all about their enquiry and selection. We had some returns and she was so accommodating, genuine and that is why we need to compliment such honest and nice souls. Some of them deserve ongoing training and support. First contact folks need to be more active and appreciative otherwise they shouldn’t be there or else, your day is ruined. Been coming to this place for years and want to continue but some of these staff members are unresponsive and inferior.
• PI

  perfectly imperfect

  Jun 9, 2026
  5.0
  I’ve gone to lot of American Eagle and Aerie stores in my life, and this is the best experience I’ve ever had by far! One sales associate in particular, Jaiden G., was absolutely FANTASTIC! She helped me checkout and was patient and kind while I was deciding between three pairs of shorts. She made sure I got the best price possible by going above and beyond and checking the price of the shorts online, and adjusting them to the online price. I ended up buying all three shorts (I was originally only going to buy two), and will definitely be back because of it!
• JC

  J Cola

  Jun 4, 2026
  5.0
  Super friendly staff at aerie. I went in to do an online return and ended up making a purchase. Great 70% off deals at this location.
• AQ

  Alison QV

  May 26, 2026
  5.0
  I would like to specifically recognize Quinn from the Oshawa Centre location for providing exceptional customer service. After completing the refund on jeans that were not put in my bag from a recent trip to square one mall, and apologizing for the inconvenience, Quinn went above and beyond by offering me a 15% discount on the items I was purchasing that day — something he absolutely did not have to do. His professionalism, kindness, and willingness to make the situation right truly stood out and turned the experience into a positive one. the staff at A&E and Arie have always been very helpful and we have never had any issues with any of them! They show that customer service still exists!
• ML

  Mitch Levi

  May 22, 2026
  1.0
  What is going on with customer service at this location? Rude, dismissive and passive-aggressive employees. I don’t understand who would actually want to step into this store again after visiting once… the employees seem to be a tight group that do not like customers/outsiders. You guys work in the o.c, you’re not that important! If I could rate negative 5 stars, I would. Head office needs to do something about this particular store.

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