I recently visited The Shoe Company and had a great experience! They have an excellent selection of shoes for the whole family — from everyday sneakers and dress shoes to boots, sandals, and more. The styles are trendy, the quality is solid, and the prices are very reasonable.
The staff was friendly and helpful, offering great recommendations and helping us find the right sizes quickly. It was easy to browse, and I appreciated the variety available for men, women, and kids.
I left with a few pairs that fit perfectly and feel comfortable. Definitely my new go-to shoe store! Highly recommend for anyone looking for good quality shoes at fair prices.
(Convenient location with easy parking — perfect for a quick and satisfying shopping trip!)
DS
David Saint
May 2, 2026
1.0
I had a disappointing mixed experience at this store. There was no service here at all - just two cashiers.
I looked at the location's website and found a pair of suitable shoes in my size before I decided to go there. When I arrived at the store I showed the website listing to one of the two cashiers and asked where to find them. The cashier gestured vaguely towards the right side of the store, saying that if they have any they would be over there but that just finding them on the website doesn't mean they have them. She checked her computer and said they had just 3 pairs left in total and in just two sizes (not mine).
So I asked where I could find a similar shoe and she said I could look through the aisles on the right and if they have anything in my size there would be a yellow sticker - not very helpful.
Eventually I did find a pair of shoes I liked and bought them.
When I paid, they talked me into leaving my email address because I would receive a discount and that I could withhold permission to send me advertising (which I did). I didn't get a discount and it's only been 24 hrs but I've already received spam advertising from The Shoe Company. Actually, that's what prompted me to write this review and do my civic duty to warn other potential customers against going there.
LD
Lisa Duncan
Dec 10, 2025
5.0
Got a pair of combat boots with sparkly on the bottom of my boots! Love them!
EL
Ehsaneh Lotfipour
Nov 27, 2025
5.0
Im not a regular shoe company shopper but this evening I had one of the most pleasant encounter in fact tonight and November 7 this lovely lady helped me pick my sons boots and tonight , I went for a price adjustment. I thought customer service was a thing of the past but for these young people to be mindful and give a kind service with courtesy and kindness . Thank you VERY much .
DH
Dahlia H
May 16, 2023
5.0
Big store with a wide selection for men, women and kids. Conveniently located in Barrhaven. Staff are friendly and helpful.
The Shoe Company is located at 3161 Greenbank Road, Nepean, ON, K2J 4H9, Canada.
What are the store hours for The Shoe Company?
The Shoe Company is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers in-store shopping and in-store pickup, but curbside pickup is not available.
How can I contact The Shoe Company?
You can contact The Shoe Company by phone at +1 613-482-8064.
Is The Shoe Company currently open?
The Shoe Company is currently open.
Where can I shop online for The Shoe Company products?
You can shop online at https://stores.theshoecompany.ca/on/nepean/3161-greenbank-road or download their iOS app from https://apps.apple.com/ca/app/the-shoe-company/id1449261613.
What other stores are located near The Shoe Company at Chapman Mills Market Place?
Nearby stores include Play It Again Sports, Reitmans, Bulk Barn, PetSmart, and Mark's, among others.
Are there dining options near The Shoe Company?
Yes, nearby dining options include Second Cup Cafe, DQ Barrhaven, Mucho Burrito Fresh Mexican Grill, Dairy Queen, Via Cibo Barrhaven, and Fiazza Fresh Fired.
Where can I find pet services near The Shoe Company?
Pet services near The Shoe Company include PetSmart, PetSmart Dog Training, Deb's Pet Salon, and Greenbank Animal Hospital.
What other services are available close to The Shoe Company?
Nearby services include telecommunications at Rogers, financial services at Scotiabank and Western Union, eyewear at Hakim Optical, and fitness at 9Round Fitness.
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