Plato's Closet

Reviews

• MA

  Margaret Andruszkiewicz

  3 days ago
  4.0
  Good place to get rid of unwanted clothes
• EM

  Em Ma

  Sep 23, 2026
  5.0
  I had a lovely experience here! Friendly staff, and I was able to find and try on a bunch of quality pieces at good prices.
• LM

  Luo Malone

  Sep 8, 2026
  5.0
  Very great place to buy memories thanks 🙏
• JK

  Jessica Kuiken

  Aug 25, 2026
  1.0
  We spent a couple hours doing back to school shopping and while the employees were efficient I would not say they were friendly. We made our purchases and when we got home, we realized that a magnetic tag was left on one of the items. We called the store and they apologized and said we could bring it back in which was not a convenient option since we live 40 mins away. I asked for other options and the employee asked me to hold on for a moment and while I was holding I heard one of the employees ask how it was their problem that I was far away. Well. I believe it was their problem since they failed to do their job properly. It definitely wasn’t my fault that they didn’t remove the magnetic tag. Unprofessional and rude. Not impressed
• LL

  Lauren L.Lambert

  Aug 9, 2026
  1.0
  I came to Plato’s Closet Milton today with a good impression of this location, but unfortunately, my experience completely changed that. I went into the store because they were having a clearance sale. I asked the employee at the buying counter how long the process would take, and she told me approximately 30 minutes. I explained that I wanted to drop off a bag of clothes, and she told me to bring it in. I went back to my truck, brought the bag inside, and placed it on the counter. The employee signed me up, and I stayed in the store browsing while I waited. A short time later, I received a message saying that my items were ready to be picked up. I went to the counter and was told that they had not purchased any of my items because they were “picky.” I want to be very clear: I have no problem with a store rejecting my clothes. I understand that they have specific standards and that not every item will be accepted. The problem is that they did not properly do their job. When I went back to collect my bag, I realized that the bag had never even been taken from the counter. My clothes were not properly brought to the buying area, sorted, or inspected. The bag was still sitting exactly where I had placed it. How can a store tell a customer that none of their items meet the standards when the items weren’t even properly taken from the counter and evaluated? I took the time to bring the bag into the store, waited for the process, and followed their instructions. I expected my items to at least be properly looked through before a decision was made. Instead, I left feeling disrespected, embarrassed, and humiliated. Again, this is not about my clothes being rejected. I would have completely accepted that if the items had actually been inspected and I was simply told they didn’t meet the store’s criteria. It’s about the fact that the buying process was not properly carried out, yet I was given the impression that my items had been evaluated. That is extremely disappointing and unprofessional. I had a positive impression of this location before today, but this experience has completely changed my opinion. Customers deserve to have their time and belongings treated with respect. Plato’s Closet can be selective about what they buy, but they should still do their job properly and treat customers professionally. Unfortunately, that was not my experience today.