The Shoe Company

Reviews

• CC

  Christine

  Apr 28, 2026
  1.0
  This store is usually the place I first turn to for shoes but lately the customer service has definitely been falling short of what it used to be. I was in there yesterday helping my daughter look for her grad shoes and I received no help whatsoever. As I’m reading these other reviews I think it was the manager, I walked past him and he did not engage whatsoever and was glued to his phone. We left without anything due to not having a size. Very poor customer service
• SS

  Shanrae Shirley

  Apr 23, 2026
  1.0
  Poor customer service. Would not recommend.
• SS

  Susan

  Apr 22, 2026
  1.0
  This is for the bald man who works there, think he’s the manager. I was in the store yesterday, March28th. I was in there for quite some time and all I’m noticing is he is just leaning on things and standing by the front on his phone the entire time which is so embarrassing for the company if that’s who you hire as a manager to oversee their customers. I then continued to shop around when I quickly looked over to the counter/check out area and I see he’s basically screaming at this one girl who was working there along with a younger boy as well. I think they were all cashing people out cause I did see prior that there was multiple people being cashed out at once. He began to scream and I could hear it pretty clearly that he was telling this young lady that she needs to be on the floor? Not sure what that means and that the younger boy shouldn’t be there. He then proceeded to get right in her face definitely at an uncomfortable length to where she had to take a step back because he was too close. I won’t be shopping from this location ever again due to the lack of respect and professionalism coming from the so call “manager”. Whoever hired him needs to rethink who they bring in and he needs to better conduct himself. If that was my daughter and some old man got that close to her I would be furious. I didn’t even bother to make a purchase. I was looking at Birkenstocks for a vacation I’m about to go on but decided to go to the mall instead and purchase it elsewhere. Please better train the people you hire or fire him
• KB

  Kyle Black

  Apr 3, 2026
  5.0
  Always happy with the pricing at shoe company. Always get my dress and work shoes here. The manager there was super helpful last time I was in.
• DJ

  Dequavis Jimal

  Jan 7, 2026
  5.0
  i dont know whazt they do here

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