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Havana Castle Cigars

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About

Tobacco Shop
Havana Castle Cigars London Fanshawe — part of Canada's leading premium cigar retail network with 33 Ontario locations. Since 1998, we've been the trusted destination for Cuban, Nicaraguan, Dominican and Honduran cigars, plus our exclusive house blends crafted in Estelí, Nicaragua. Visit us at 1422 Fanshawe Park Rd W to discover our walk-in humidor featuring 100+ premium cigars, top-brand humidors, precision cutters, butane lighters and elegant accessories. Our knowledgeable staff helps you find the ideal cigar for every moment. Open 7 days a week. Premium cigars • Walk-in humidor • Expert staff • Since 1998 • Cuban Cigars • Nicaraguan Cigars • Dominican Cigars

Location

Havana Castle Cigars
1422 Fanshawe Park Road West, London, ON
N6G 0A4, Canada

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.