Windsor

Reviews

• MA

  Mariah Ariana

  Apr 16, 2026
  1.0
  By far the rudest staff I have encountered. As per their website it says to return online orders in person. I came to return a dress and exchange for another. After I had said hey I’m just here to return a dress I was met with a frown and told we don’t do returns online here. I was like oh weird.. it says on your website it does. She goes in America, so no. Not here. I just said okay… and she was like yup. Bye. And I stated I was still looking for a dress. While walking around the store I was asked if I needed help by someone else, I had shown them a dress that stated it was in store. She didn’t look at just told me it isn’t available in right now.. all around rude experience and they shouldn’t state that you can return in person if they don’t accept it. Waste of my time. Second experience in this store, I will never return to it. Support customers in a better way. No empathy no understanding.
• JF

  Jenny Freeman

  Apr 13, 2026
  5.0
  Beautiful Clothing at fair prices.
• SP

  Shay P

  Apr 1, 2026
  5.0
  I had a great experience trying to find a dress for my friend's wedding. Shabby and Tafisa really helped. It felt like a wedding dress shopping experience. Fun fun fun🥂
• JS

  Jerzey Silverthorne

  Mar 27, 2026
  5.0
  Usually when I come into this store I find the staff and manager alike to honestly be very pleasant and not overly helpful so I try to make my visits quick and painless as possible until yesterday when I went in and pleasantly greeted at the entrance by a man working, he asked me if there was anything I needed help with and even set up a dressing room for me while I walking around the store looking for more items to try on. It was honestly the best experience I’ve ever had in that store. That man deserves a raise!!!!!
• ZB

  zanyah beete

  Mar 23, 2026
  1.0
  This is quite literally the WORST Windsor location I’ve ever been to in my life. The girls there are so rude. They don’t greet you as you walk in. One of them was on their cellphone, I was holding at least 7 long prom dresses in my hand and not one of them offered a change room. They passed and looked me up and down 4 or more times. they were being so nice to the younger girls who walked in and helped them all without a problem. After I was done trying some things on, I accidentally put 3 dresses that I wanted to keep on “the put back rack” because I wasn’t sure where to put them and there was nobody there to help me, and I asked the girl who took them which one she put back already and she was so incredibly rude when she said “whatever you put in the put back rack gets put back” didn’t even offer to help me find them. I’m not sure if it’s because I’m 3 months pregnant and im bigger than the girls they typically service. But I’ve been there back in august, before I got pregnant and my experience was nothing like this. I’m never coming back here. the Don mills location in Toronto is so much better and the girls there are so sweet. Definitely would recommend going there instead of this garbage place!

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