Sunglass Hut

Reviews

• RK

  Raiyan Khan

  Jun 24, 2026
  1.0
  The manager working on June 23rd 2026 by the name of Nish or Neesh, had a nasty attitude. Never have I been into a retail store where I was treated so poorly and with such disregard. If someone pays close to $1000 dollars for a product or any product for that matter should be helped or at the very least pointed in the right direction. Being told “ask meta but I don’t think they will help you” is not helping at all. I’ll never spend a single dime at sunglass hut ever again.
• HM

  Huda Mirza

  Jun 24, 2026
  1.0
  Unfortunately, the customer service at Sunglass Hut in Bramalea City Centre has been the worse I’ve ever seen. As someone who works in the retail industry myself, the attitude of some of the workers here ESPECIALLY the manager is unbelievable. The manager goes by the name Neesh. They not only ridiculed me but they also failed to provide any support. I will no longer be returning to this location and I suggest you find somewhere else to make any purchases. More than dissatisfied with my experience here.
• MW

  Manvir Waraich

  Jun 1, 2026
  1.0
  I visited this Sunglass Hut location at Bramalea City Centre on June 1 at around 1:00 PM to return a pair of glasses. The representative refused to process the return and claimed that their system was down. What makes this even more frustrating is that if the system was truly not working, why was the store open and serving customers? The explanation did not seem credible, and I ended up wasting my time making the trip. I expected better customer service, professionalism, and honesty. Based on my experience, I would recommend visiting a different Sunglass Hut location if possible. Very disappointed with how this situation was handled.
• JN

  Jais Noor

  May 17, 2026
  1.0
  Rude staff. Never coming back to shop.
• RP

  Raman PaddA

  May 11, 2026
  5.0
  Amazing customer service

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