lululemon

Reviews

• DM

  David McDonald

  Jul 29, 2026
  1.0
  After the staff thoroughly checked for security tags, we arrived home to find that they missed one. Called the store for 2 weeks straight. They don’t answer the phone. Emailed, finally got a response and a salesperson called, not the one that should be calling for the screw up. Didn’t care that we had to drive 2 hours round trip for their mix up. When made it back to the store, the man behind the counter said they don’t answer the phone because they are always too busy with customers. Store was empty at 10:30am. Learn some customer service skills….especially when you screw up!
• JD

  Jean Duguay

  Jul 14, 2026
  4.0
  Found almost everything I wanted
• CC

  coldoctober

  Jun 3, 2026
  5.0
  Sophia and Jade provided exceptional customer service during my visit. They were knowledgeable, patient, and went above and beyond to help me find the perfect items. Both were incredibly friendly and made me feel valued. Their positive attitudes and attention to detail really stood out and made my shopping experience memorable. Lulu is lucky to have them!
• LW

  Lillian Watkins

  May 22, 2026
  1.0
  I don’t typically take the time to write reviews. However, my experience today is worth sharing my one star opinion. For reference I am a local paramedic, who was under the impression LuluLemon offers discounts to first responders. I attempted to use the online verification process, but was unsuccessful as a) paramedic was not an option under the profession choice for first responders, and b) my service was not listed under location. I went in person today at the Barrie LuluLemon with my official ID in hand hoping to show it to receive the discount. I mentioned the failed online verification, and that the options are firefighter/police/military. The individual working said there is nothing to be done at storefront level, and made no effort to bring the issue forward. It’s not the discount I care about, it’s the not being recognized as a first responder. LuluLemon, who do you think goes to medical calls? Why do you think ambulances have lights and sirens? Why are we ignored? It makes me, and I sure others, feel like our experiences are invalid and unimportant. Please change this LuluLemon, the technology is there. Yours truly, someone who’s business and respect you’ve lost.
• RW

  Roslyn Watkins

  May 22, 2026
  2.0
  This is a rating for Lululemon overall, not specific to the Barrie store. Extremely disappointed that the work of paramedics is not recognized with this company as first responders. Who do you think responds to every 911 call whether it's for police or fire? Not to mention all the traumatic events paramedics respond to without fire or police. Unbelievable Lulu, really.