L.L.Bean

Reviews

• MR

  Melissa Rhyno

  Jul 16, 2026
  1.0
  I purchased a monogrammed boat and tote from this location when it arrived I wasn’t happy with the monogramming and tried to return it a few days later. They refused to do the return and told me that once it’s monogrammed, it is final sale which is absolutely not true. I told them that online I found their return policy, which stated that a monogrammed boat and tote bag is returnable within a year of purchase. They told me the return policy is different for online than it is in store. That was also a complete lie. I asked to have a district manager call me back and nobody ever did. You would think the manager of this location would know the return policy.
• TT

  Tom

  Jun 1, 2026
  5.0
  Amazing clothes
• KG

  Kathleen Gillis

  Apr 29, 2026
  1.0
  Left the store at 8:25 pm after customer service did not want to assist with completing the request of monogramming a bag, insisted it could have been completed online. Stating it takes a long time to complete the process and they were closing. Did not feel welcomed or appreciated as a customer.
• LM

  Linda Morrison

  Dec 2, 2021
  4.0
  Great products, knowledgeable staff and friendly. Good colours, some very new. Only issue, prices are high, although quality seems to be very good
• WR

  Walter Rudderham

  Oct 9, 2021
  4.0
  Nice enough store but the prices are a bit foolish. Didn't see a single staff member the entire time. I don't see us going back.