DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoe styles and brands available, including options for all ages.
Customer Service
Feedback indicates inconsistent customer service experiences, with some praising helpful staff while others report rudeness and lack of assistance.
Pricing Issues
While many customers find good deals and reasonable prices, there are complaints about pricing discrepancies and issues with coupon applicability.
Store Organization
Several reviews mention that the store can be disorganized, making it difficult to find specific sizes or styles.
2C
2 Complex
Dec 9, 2025
5.0
Lots of choices!
IB
Ilay Bernsman
Dec 1, 2025
4.0
I like what I see here. Almost every visit. Some days are better. Overall - TOGO.
EC
Elena Chernousova
Nov 28, 2025
5.0
Many shoes for all ages, great choice of kids sneakers.
MM
Matthew McCarron
Nov 25, 2025
4.0
Good selections accross brands. Store is neat and staff helpful. Discount area in back of store for further savings.
AB
Amy Baum
Nov 1, 2025
1.0
I went with my son to look for a pair of shoes for him and a dark-haired worker there refused to let me touch my son and it bothered me so much that I left the store.