Brand Certified
JCPenney
4.3(1771 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
9301 Tampa Ave, Northridge, CA
91324, United States
Certified by JCPenney • Mar 01, 2026
(818) 885-1464
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/northridge/clothing-stores-northridge-ca-2677.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Northridge, CA location nearby Bell Canyon and Deer Lake Highlands offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
1,771 reviews
5 stars
1,043
4 stars
408
3 stars
150
2 stars
63
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service, especially in the hair salon and portrait departments.
Store Cleanliness
The store is generally reported as clean and organized, although some customers noted issues with cleanliness in certain areas.
Checkout Experience
Customers frequently mentioned long lines at checkout due to insufficient staff, leading to frustration during busy times.
Product Selection
The store offers a good variety of products at reasonable prices, with many customers expressing satisfaction with the deals available.
- JPJose PatiñoDec 28, 20254.0The employees are very polite, and helpful. Prices are very reasonable. A lot of good stuff.
- RCRuth ContrerasDec 12, 20255.0Great stuff for all .
- EMEf “F” MartnezDec 6, 20255.0Friendly staff and great deals
- BBBryanDec 3, 20255.0Still a good place to shop. Online has incredible deals. Happy they still have a store close by in Northridge. Jewelry department has outstanding deals I've been buying the past 3 years. Service is great in-person & over the phone. Nice system you can seamlessly return in person for purchases online. Even if bought through PayPal they can easily refund you at the store. Wishing they keep their brick n mortal stores open. This is an oldie, but still, a goodie
- SSSkinnerDec 1, 20255.0LAYLA ACOSTA STOPPED BY THERE!!!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Northridge offer?
JCPenney Northridge offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Northridge?
The store is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Northridge offer curbside pickup or in-store pickup options?
Yes, JCPenney Northridge offers both free shipping with curbside pickup available and in-store pickup services.
Which payment methods are accepted at JCPenney in Northridge?
They accept American Express, Check, Discover, Mastercard, and Visa payments.
Is the JCPenney store in Northridge wheelchair accessible?
Yes, this store has a wheelchair accessible entrance and public restrooms for convenience.
Where is JCPenney Northridge located exactly?
JCPenney Northridge is located at 9301 Tampa Ave, Northridge, CA 91324 inside the Northridge Fashion Center.
What nearby places can I visit when shopping at JCPenney Northridge?
Near JCPenney, you can visit Mrs. Fields bakery for treats, Banana Republic for additional clothing options, or enjoy a coffee at Square Bar café.
Are there fun activities or attractions near JCPenney Northridge for families?
Yes, the Galactic Challenge amusement park nearby offers playground activities great for families visiting the area.
Where can I find beauty and cosmetic services near JCPenney Northridge?
Nearby, Charlotte Tilbury offers beauty supplies, Benefit Cosmetics BrowBar provides waxing, and Grandeur Beauty LA offers beauty spa services.
Can I find other shoe stores close to JCPenney Northridge?
Yes, nearby shoe stores include Journeys, Foot Locker, Kids Foot Locker, Champs Sports, and Adryons Sole World.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website