Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Northridge, CA location nearby Bell Canyon and Deer Lake Highlands offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,769 reviews
5 stars
1,043
4 stars
407
3 stars
149
2 stars
63
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.
Pricing
Customers frequently mentioned reasonable prices and good deals, especially with the use of coupons.
Store Cleanliness
The store was generally noted as clean and well-organized, although some reviews mentioned areas needing improvement.
Long Wait Times
Several customers expressed frustration with long lines at checkout and difficulty reaching customer service by phone.
Mixed Experiences
While many had positive shopping experiences, there were notable complaints regarding poor service in specific departments, particularly the hair salon and portrait studio.
- JPJose PatiñoDec 28, 20254.0The employees are very polite, and helpful. Prices are very reasonable. A lot of good stuff.
- RCRuth ContrerasDec 12, 20255.0Great stuff for all .
- EMEf “F” MartnezDec 6, 20255.0Friendly staff and great deals
- BBBryanDec 3, 20255.0Still a good place to shop. Online has incredible deals. Happy they still have a store close by in Northridge. Jewelry department has outstanding deals I've been buying the past 3 years. Service is great in-person & over the phone. Nice system you can seamlessly return in person for purchases online. Even if bought through PayPal they can easily refund you at the store. Wishing they keep their brick n mortal stores open. This is an oldie, but still, a goodie
- ACAnak craftingsDec 1, 20255.0LAYLA ACOSTA STOPPED BY THERE!!!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Northridge offer?
JCPenney Northridge offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Northridge?
The store is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Northridge offer curbside pickup or in-store pickup options?
Yes, JCPenney Northridge offers both free shipping with curbside pickup available and in-store pickup services.
Which payment methods are accepted at JCPenney in Northridge?
They accept American Express, Check, Discover, Mastercard, and Visa payments.
Is the JCPenney store in Northridge wheelchair accessible?
Yes, this store has a wheelchair accessible entrance and public restrooms for convenience.
Where is JCPenney Northridge located exactly?
JCPenney Northridge is located at 9301 Tampa Ave, Northridge, CA 91324 inside the Northridge Fashion Center.
What nearby places can I visit when shopping at JCPenney Northridge?
Near JCPenney, you can visit Mrs. Fields bakery for treats, Banana Republic for additional clothing options, or enjoy a coffee at Square Bar café.
Are there fun activities or attractions near JCPenney Northridge for families?
Yes, the Galactic Challenge amusement park nearby offers playground activities great for families visiting the area.
Where can I find beauty and cosmetic services near JCPenney Northridge?
Nearby, Charlotte Tilbury offers beauty supplies, Benefit Cosmetics BrowBar provides waxing, and Grandeur Beauty LA offers beauty spa services.
Can I find other shoe stores close to JCPenney Northridge?
Yes, nearby shoe stores include Journeys, Foot Locker, Kids Foot Locker, Champs Sports, and Adryons Sole World.