Brand Certified
DSW Designer Shoe Warehouse
4.2(379 reviews)
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Business Details
19500 Plummer Street, Northridge, CA
91324, United States
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
(818) 727-1470
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
https://stores.dsw.com/usa/ca/northridge/dsw-designer-shoe-warehouse-plaza-de-northridge.html
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
About
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Hours
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.2
379 reviews
5 stars
215
4 stars
91
3 stars
32
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and poorly trained.
Selection
Wide variety of shoes available, including options for different sizes and styles, but some customers noted limited stock in certain sizes.
Checkout Experience
Long wait times at checkout due to insufficient cashiers, leading to frustration among customers.
Store Organization
Store cleanliness and organization received mixed feedback, with some customers finding it messy and difficult to navigate.
Pricing
Prices are considered high by some customers, with comments on the quality of certain shoes being inconsistent.
- TKTracie KimbroughDec 28, 20255.0The Northridge store has improved in both customer service and selection in larger sizes. The in store pick up option is such a time saver. Returns are very easy too
- VDViktoriya DarbinyanNov 8, 20251.0Today I had a very disappointing experience returning shoes at this DSW location. The young cashier seemed poorly trained and completely messed up my return. First, she couldn’t even find the correct size in the system. Then, instead of issuing a store credit as I clearly asked, she refunded the money back to my husband’s card — which I didn’t have with me. This made it impossible for me to reorder the shoes for my child right away. Cashiers should be properly trained to handle such basic transactions, especially before the busy holiday season. I’m very unhappy with the service I received today.
- HPH. P.Sep 10, 20253.0Mist of the shoes were worn and returned. That's what I did also.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the main product categories available at DSW Designer Shoe Warehouse in Northridge?
DSW offers a wide selection of shoes, boots, handbags, and jewelry for men, women, and kids from popular brands like Nike, Cole Haan, Puma, and more.
What are the store hours for DSW Designer Shoe Warehouse in Northridge?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse provide delivery options?
DSW in Northridge offers in-store pickup but does not provide delivery services.
What payment methods does DSW Northridge accept?
The store accepts American Express, Discover, Mastercard, Visa, cash, and mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Can customers donate shoes at the DSW Northridge location?
Yes, DSW Northridge offers a shoe donation service to customers.
Where is DSW Designer Shoe Warehouse located in Northridge?
DSW is located at 19500 Plummer Street inside the Plaza di Northridge shopping center, Northridge, CA 91324.
What nearby dining options are available for shoppers at DSW Northridge?
Nearby dining options include Kopan Sushi and Ramen, Ike's Sandwiches, Main Chick Hot Chicken, Starbucks, and Sofreh Kabob House, providing diverse cuisines to enjoy before or after shopping.
Are there nearby recreational places near DSW Northridge for families?
Yes, Kids Empire Northridge offers a playground and recreation venue close to DSW, perfect for families with children.
Which nearby stores could complement a visit to DSW for fashion and home goods shopping?
Shoppers can visit Daiso - Japanese Household Goods for home items and Burlington for clothing, both located near DSW at Plaza di Northridge.
How can customers contact DSW Northridge for inquiries or support?
Customers can reach DSW Northridge by phone at +1 818-727-1470 or email at info@dswinc.com.
Brand Certified Facts from DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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