Ralph Lauren

Reviews

• BK

  Belguzar Korel

  Apr 17, 2026
  2.0
  Staff are somewhat attentive however: -for the few times I have been there in-person, it has been the same when it comes to talking to a sales representative. I start talking to someone and then I get pass onto another person. I don’t understand the reasoning behind this and it’s very uncomfortable for the costumer having to talk to different people -then, when you call to ask for item availability, the sale representative asks you to text them while you already are speaking with them over the phone. It’s costumer’s choice not the sales representative’s!!!! I am disappointed of the service for a brand like Ralph Lauren!
• DB

  David Barnes

  Apr 12, 2026
  1.0
  Love Ralph Lauren as a brand. I’ve been to this store twice and wearing Ralph Lauren clothes and get completely ignored. They clearly don’t think I have money to spend???
• CL

  Chung min Lee

  Feb 23, 2026
  1.0
  I went to exchange for different sizes and the sales person at Fashion Island location was so disrespectful. She did not even look for online options and told me just to return it. I really liked the one that I bought so wanted to exchange it but now I do not want to purchase anything there. She is so unprofessional and rude. So disappointed!
• JG

  Jackie Greaney

  Feb 19, 2026
  5.0
  The saleswoman Cece is amazing
• PC

  Pinder Cheema

  Feb 2, 2026
  2.0
  Beautiful new store, but disappointing service. I was not greeted or acknowledged at all during my visit. For a luxury brand, basic attentiveness should be standard. Hoping this improves with better staff training.