American Eagle & Aerie

Reviews

• AK

  Aj Keast

  Sep 19, 2026
  5.0
  Friday September 17,2026. I had such a great experience shopping at this American Eagle location. The level of customer service was exceptional. The young woman helping in the fitting room gave me her full attention, was incredibly friendly, and most importantly, gave me her honest opinion. I tried on three pairs of jeans, and while she loved two of them, she was completely honest about the third and told me she didn’t think they were the best choice. I really appreciated that. It made me feel like she was genuinely helping me find what looked best rather than simply trying to make a sale. The cashier was equally wonderful. I was fumbling around trying to pull up a virtual gift card and apologized because I thought I might be holding up the line. She immediately reassured me that I was completely fine and never made me feel rushed. That kind of friendly, patient, attentive service can be hard to come by these days, so when I experience it, I think it deserves to be recognized. Both employees made my shopping experience genuinely enjoyable, and I left very impressed. Excellent customer service all around!
• SC

  Saskia Carter

  Jun 6, 2026
  5.0
  Always have such a great visit at AEO in the Regent Mall. Staff know me now as I pop in on my breaks and I cant say enough good things about their teams. I've had bad visits at the stores in Moncton and Saint John (I was ignored when I was trying to ask for a price as a few items didnt have any tags on them and the associates were too busy gossiping to notice i needed help). The staff at both American Eagle and Aerie in Regent Mall greet you and ask if there's something specific you need a hand with and I love that they dont hound you, if they see you carrying things they check in on you and ask if a fitting room is needed and I really like that they price adjust to reflect online when online is 70% off clearance and in store is only 60% off. The staff are always friendly and are great at recommending something if you cant quite find what you want! I hope their DM gives them a lot of praise because they really deserve it!
• JM

  Jordan Mancini

  May 2, 2026
  5.0
  Ayat was very helpful. Absolutely amazing worker. Needs a raise asap! Maybe even a store manager position. Very punctual and great at folding the clothing.
• RH

  Ryan Hachey

  Dec 14, 2018
  5.0
  Great service. Removed all my apprehension about the dreaded "shopping for jeans" experience.

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