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JCPenney

4.2
(1452 reviews)

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our National City, CA location nearby Harbison Canyon and El Cajon offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3040 Plaza Bonita Rd, National City, CA
91950, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,452 reviews
5 stars
823
4 stars
350
3 stars
162
2 stars
38
1 star
79
  • JY
    Joanne Yoder
    Apr 16, 2026
    5.0
    I went to Penney's in Bonita mall. Have more selections than my mall close to me, wonderful customer service. Lots of clearance things if you want to look through Lots of free parking.
  • JG
    Jesus Gonzalez
    Apr 2, 2026
    5.0
    Nice place
  • CB
    Clarynda Buckner
    Mar 18, 2026
    3.0
    Who else loves JCPenny but hates that the only fitting room they use is on the bottom floor. So when your with your kids on the top floor you pass by the unopen fitting room then take the escalator down to the bottom. Then God forbid they don't fit. We're all exhausted and don't want to go back upstairs to get another size and then go back to the fitting room to try it on. Such a drag b/c jcPenny is my spot
  • JG
    jessica garcia
    Jan 20, 2026
    3.0
    Store is a little bit of a mess and on employee that if you ask for a pri to check she gives you the highest price to pay instead of actually checking and she is rude
  • ET
    Evelyn Torres
    Jan 18, 2026
    1.0
    Very disappointing curbside pickup experience at the JCPenney at Westfield Plaza Bonita (National City, CA). I arrived for curbside pickup and was given the wrong item. To report the mistake, we briefly went inside and remained in the curbside spot. This location only has one designated curbside parking space. While the issue was being corrected, another customer complained and, instead of resolving the situation appropriately, the associate asked us to move, stating we were “no longer curbside,” even though the mistake originated with the store. Experiences like this highlight the importance of consistent customer service and clear curbside procedures. Customers who choose to shop in-store or use curbside pickup should feel supported, not inconvenienced. Improved training and additional curbside capacity would go a long way.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in National City offer?

JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in National City, CA?

The JCPenney store is located at 3040 Plaza Bonita Rd, National City, CA 91950, inside Plaza Bonita.

Brand Certified Facts from JCPenney

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Certified May 03, 2026Yext Knowledge Graph
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