Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our National City, CA location nearby Harbison Canyon and El Cajon offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Store is a little bit of a mess and on employee that if you ask for a pri to check she gives you the highest price to pay instead of actually checking and she is rude
ET
Evelyn Torres
Jan 18, 2026
1.0
Very disappointing curbside pickup experience at the JCPenney at Westfield Plaza Bonita (National City, CA).
I arrived for curbside pickup and was given the wrong item. To report the mistake, we briefly went inside and remained in the curbside spot. This location only has one designated curbside parking space.
While the issue was being corrected, another customer complained and, instead of resolving the situation appropriately, the associate asked us to move, stating we were “no longer curbside,” even though the mistake originated with the store.
Experiences like this highlight the importance of consistent customer service and clear curbside procedures. Customers who choose to shop in-store or use curbside pickup should feel supported, not inconvenienced. Improved training and additional curbside capacity would go a long way.
KG
Katrina Gray
Dec 31, 2025
5.0
Well I went to return some shoes that I purchased! At another JCPenney store I paid most of it in cash but they told me they couldn't give me back my cash back it had to go back on my credit card.i
I didn't want to fight with the associate was in a little pain !
BG
Barbara Gonzalez
Dec 26, 2025
5.0
We visit the JCPenney at Plaza Bonita every year for shopping and family photos, and the staff is always friendly with great deals. Recently, my daughter left her purse with her phone in the store, and thanks to an honest customer and the wonderful staff, it was safely returned. I’m so grateful for their kindness and professionalism. Highly recommend this location!
JZ
joseph zimmerman
Nov 25, 2025
4.0
Alot of nice stuff, alot of good prices. But there is alot of stuff that looks nice but is very poor quality that is pricey and the quality is very easy to tell it is very poor especially the "leather" jackets
What types of products does JCPenney in National City offer?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in National City, CA?
The JCPenney store is located at 3040 Plaza Bonita Rd, National City, CA 91950, inside Plaza Bonita.
What are the store hours for JCPenney in National City?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in National City offer curbside pickup?
Yes, curbside pickup is available at the National City JCPenney location.
Are there accessibility accommodations at this JCPenney store?
Yes, the National City JCPenney has a wheelchair accessible entrance and public restrooms.
What payment methods are accepted at JCPenney in National City?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Can I shop online or via an app for JCPenney products?
Yes, you can shop using the JCPenney app available on the App Store or visit their website for online shopping and exclusive deals.
What popular stores near JCPenney might I visit for beauty products and services?
Nearby stores include MAC Cosmetics for beauty supplies, The Salon by Instyle for hair services, Kitty Nails and Spa, Napalm Nails, Dreamhausglam Artistry Studio, and Phenix Salon Suites for various beauty and spa services.
Are there dining options near the JCPenney in Plaza Bonita Mall?
Yes, dining options nearby include Dunkin' for coffee and donuts, Sbarro for Italian food, Jamba Plaza Bonita Mall for smoothies and health foods, WafflePies, Beard Papa Sweets Cafe, Charleys Cheesesteaks, and OMG Crepes.
What other stores near JCPenney would be good for shopping clothing or shoes?
Nearby clothing and shoe stores include Journeys, Mega Shoes, ALDO, Kids Foot Locker, House of Hoops by Foot Locker, Lids, and Victoria’s Secret.
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