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Brand Certified

JCPenney

4.2
(1448 reviews)

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our National City, CA location nearby Harbison Canyon and El Cajon offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3040 Plaza Bonita Rd, National City, CA
91950, United States

Hours

Reviews

4.2
1,448 reviews
5 stars
820
4 stars
350
3 stars
161
2 stars
38
1 star
79
  • JG
    jessica garcia
    Jan 20, 2026
    3.0
    Store is a little bit of a mess and on employee that if you ask for a pri to check she gives you the highest price to pay instead of actually checking and she is rude
  • ET
    Evelyn Torres
    Jan 18, 2026
    1.0
    Very disappointing curbside pickup experience at the JCPenney at Westfield Plaza Bonita (National City, CA). I arrived for curbside pickup and was given the wrong item. To report the mistake, we briefly went inside and remained in the curbside spot. This location only has one designated curbside parking space. While the issue was being corrected, another customer complained and, instead of resolving the situation appropriately, the associate asked us to move, stating we were “no longer curbside,” even though the mistake originated with the store. Experiences like this highlight the importance of consistent customer service and clear curbside procedures. Customers who choose to shop in-store or use curbside pickup should feel supported, not inconvenienced. Improved training and additional curbside capacity would go a long way.
  • KG
    Katrina Gray
    Dec 31, 2025
    5.0
    Well I went to return some shoes that I purchased! At another JCPenney store I paid most of it in cash but they told me they couldn't give me back my cash back it had to go back on my credit card.i I didn't want to fight with the associate was in a little pain !
  • BG
    Barbara Gonzalez
    Dec 26, 2025
    5.0
    We visit the JCPenney at Plaza Bonita every year for shopping and family photos, and the staff is always friendly with great deals. Recently, my daughter left her purse with her phone in the store, and thanks to an honest customer and the wonderful staff, it was safely returned. I’m so grateful for their kindness and professionalism. Highly recommend this location!
  • JZ
    joseph zimmerman
    Nov 25, 2025
    4.0
    Alot of nice stuff, alot of good prices. But there is alot of stuff that looks nice but is very poor quality that is pricey and the quality is very easy to tell it is very poor especially the "leather" jackets

Frequently Asked Questions About JCPenney

What types of products does JCPenney in National City offer?

JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in National City, CA?

The JCPenney store is located at 3040 Plaza Bonita Rd, National City, CA 91950, inside Plaza Bonita.

Brand Certified Facts from JCPenney

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Certified March 01, 2026Yext Knowledge Graph
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