JCPenney

Reviews

• CO

  Crystal Origel

  Mar 24, 2026
  5.0
  I had such a great experience at JCPenney thanks to Luna in customer service! She is incredibly sweet, patient, and genuinely cares about helping customers. She went above and beyond to help me find the perfect outfit, and I couldn’t be happier with what I ended up choosing. Luna has an amazing eye for style and made the whole process feel easy and enjoyable. It’s rare to come across someone who is not only helpful but also so kind and attentive. She truly made my shopping experience memorable. If you visit JCPenney, I highly recommend asking for Luna, you won’t be disappointed! THANK YOU LUNA!!!! LUNA NEEDS EMPLOYEE OF THE MONTH PARKING SPOT!
• PH

  pamela Hilborn

  Mar 17, 2026
  4.0
  Not very clear where Mail order pick up. Up down on floors
• NN

  Nomie Is The Name

  Mar 13, 2026
  5.0
  I hate to see JCP go
• SU

  Sabrina Urbina

  Feb 13, 2026
  5.0
  I visited the beauty department and Ashley was the sweetest young lady helping me and my daughter out with what we needed and guided us in the right direction
• RP

  Renee Pinkney

  Jan 8, 2026
  5.0
  I'm a reoccurring customer. I went to the jewelry department, and my back was hurting acting up. I could not stand straight. So because of Diana in jewelry department, she went that extra mile to give me a chair. So she made a sale. I bought 2 rings from her that day and I open an account so kudos to her. Thank you, Diana.