Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Moreno Valley, CA location nearby Hinda and Lakeview offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported poor service and unprofessional behavior from certain employees.
Product Selection
Customers appreciated the variety and availability of products, particularly in jewelry and clothing, but some noted a lack of stock in specific items.
Store Experience
The store is generally described as clean and well-organized, though some customers mentioned issues with employee availability and long wait times.
Pricing and Deals
Many customers highlighted the good deals and sales available, particularly for back-to-school shopping and clearance items.
SU
Sabrina Urbina
Feb 13, 2026
5.0
I visited the beauty department and Ashley was the sweetest young lady helping me and my daughter out with what we needed and guided us in the right direction
RP
Renee Pinkney
Jan 8, 2026
5.0
I'm a reoccurring customer. I went to the jewelry department, and my back was hurting acting up. I could not stand straight. So because of Diana in jewelry department, she went that extra mile to give me a chair. So she made a sale. I bought 2 rings from her that day and I open an account so kudos to her. Thank you, Diana.
BR
Brandon Trust Montana REALTOR
Dec 27, 2025
5.0
Well stocked and organized store that carries almost everything you can imagine. Thank you for the prompt friendly service.
VV
veralyn
Dec 20, 2025
5.0
redid our cousin photos from the early 2000s this afternoon. we had so much fun and the photos came out great. the photographer who helped us was Jocelyn. she was so sweet and professional. she even came up with a bunch of different poses for our group. loved it and will definitely be back:) thank you jocelyn!
CC
Christopher
Dec 12, 2025
3.0
A small selection of clothing and other amenities than usual. Still a very nice department store.