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JCPenney

4.2
(1224 reviews)

Business Details

22450 Town Cir, Moreno Valley, CA
92553, United States
(951) 653-1055

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Moreno Valley, CA location nearby Hinda and Lakeview offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
22450 Town Cir, Moreno Valley, CA
92553, United States

Hours

Reviews

4.2
1,224 reviews
5 stars
719
4 stars
271
3 stars
118
2 stars
48
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported poor service and unprofessional behavior from certain employees.

Product Selection

Customers appreciated the variety and availability of products, particularly in jewelry and clothing, but some noted a lack of stock in specific items.

Store Experience

The store is generally described as clean and well-organized, though some customers mentioned issues with employee availability and long wait times.

Pricing and Deals

Many customers highlighted the good deals and sales available, particularly for back-to-school shopping and clearance items.
  • SU
    Sabrina Urbina
    Feb 13, 2026
    5.0
    I visited the beauty department and Ashley was the sweetest young lady helping me and my daughter out with what we needed and guided us in the right direction
  • RP
    Renee Pinkney
    Jan 8, 2026
    5.0
    I'm a reoccurring customer. I went to the jewelry department, and my back was hurting acting up. I could not stand straight. So because of Diana in jewelry department, she went that extra mile to give me a chair. So she made a sale. I bought 2 rings from her that day and I open an account so kudos to her. Thank you, Diana.
  • BR
    Brandon Trust Montana REALTOR
    Dec 27, 2025
    5.0
    Well stocked and organized store that carries almost everything you can imagine. Thank you for the prompt friendly service.
  • VV
    veralyn
    Dec 20, 2025
    5.0
    redid our cousin photos from the early 2000s this afternoon. we had so much fun and the photos came out great. the photographer who helped us was Jocelyn. she was so sweet and professional. she even came up with a bunch of different poses for our group. loved it and will definitely be back:) thank you jocelyn!
  • CC
    Christopher
    Dec 12, 2025
    3.0
    A small selection of clothing and other amenities than usual. Still a very nice department store.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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