Pendleton

Reviews

• PP

  Patrick Parkhill

  Dec 6, 2025
  5.0
  I called to inquire about a limited edition item that was out of stock online. It was the third location that I called and neither of the other locations had them. When I called, I spoke with Jenna. She was warm, friendly, and eager to help. She informed me they didn’t have it in stock either. She asked me to wait a bit to see if she could do some digging and when she came back on the phone, she let me know she had found one in Minnesota. She called their store, put it on hold for me, rang me up over the phone and got it shipped to me. It was the last one in their system. This was one of the best customer service experiences I’ve ever had in my life all thanks to Jenna. She could have left it at “Sorry, we are out of stock.” But she went above and beyond. Get her a raise stat.
• SM

  Sandy Midiere

  Nov 20, 2021
  2.0
  to darn expensive
• AC

  Aaron Carpenter

  May 29, 2019
  5.0
  We really had a great experience here thanks to Marissa! My Wife and I wandered in while waiting to be seated at a nearby restaurant and when we saw some of the prices we were amazed! We both love the brand, but it’s usually so pricey. Marissa was extremely pleasant and very attentive while we spent time shopping. We had to put the items on hold while we ate. When we returned Marissa was again very helpful and in a great mood. We excitedly found several items for both of us. Once I got back to our hotel I tried on some items and realized I needed to return to the store and exchange the items. Thankfully Marissa was walking in just was we were and she greeted us with a big smile and “Welcome back” Marissa made the exchange so easy and we even found several more items(again) that we just love. Throughout our time in the store Marissas assistance and input really added a lot of fun and excitement to our experience. While another nearby employee stood quietly, seemingly avoiding interacting with customers we were happy to have Marissa and her wonderful personality helping us(and others). We will definitely be back on our next visit from San Diego. Marissa, Thank You for making our Pendleton Experience so Memorable and Awesome!
• PD

  Pavel Družecký

  Sep 4, 2018
  1.0
  Not outlet. Prices are high.

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