Setting the standard for classic style, Pendleton is a lifestyle brand recognized worldwide as a symbol of American heritage, authenticity and craftsmanship. Known for fabric innovation, Pendleton owns and operates two of America’s remaining woolen mills, constantly updating them with state-of-the-art looms and eco-friendly technology. Inspired by its heritage, the company designs and produces iconic apparel for men and women, accessories, gifts and made in the USA blankets.
I called to inquire about a limited edition item that was out of stock online. It was the third location that I called and neither of the other locations had them. When I called, I spoke with Jenna. She was warm, friendly, and eager to help. She informed me they didn’t have it in stock either.
She asked me to wait a bit to see if she could do some digging and when she came back on the phone, she let me know she had found one in Minnesota. She called their store, put it on hold for me, rang me up over the phone and got it shipped to me. It was the last one in their system.
This was one of the best customer service experiences I’ve ever had in my life all thanks to Jenna. She could have left it at “Sorry, we are out of stock.” But she went above and beyond. Get her a raise stat.
FD
Frank Dasaro
Aug 7, 2025
5.0
Was visiting from New York ,,, great store ,,, friendly manager ,,. They were out of my size board shirt ,,,, they had it shipped to my house free …… I will visit again next time we are there
CM
Claudiia M
Oct 28, 2022
5.0
Cute stuff! Did get greeted and asked if we needed help.
PS
Paul Sallabedra
Jan 18, 2020
3.0
good clothing but higher prices than I'm willing to pay
Pendleton offers iconic apparel for men and women, accessories, gifts, and made-in-the-USA blankets, all reflecting American heritage and craftsmanship.
Where is Pendleton located?
Pendleton is located at 751 Cannery Row, Suite 113, Monterey, CA, 93940, USA.
What are Pendleton's store hours?
Pendleton is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and Friday to Saturday from 10:00 AM to 8:00 PM.
How can I contact Pendleton?
You can reach Pendleton by phone at +1 831-655-4302.
Does Pendleton have an online presence?
Yes, Pendleton's website is https://www.pendleton-usa.com/. They are also on Facebook (Pendleton Woolen Mills), Instagram (@pendletonwm), and Twitter (@pendletonwm).
What categories does Pendleton belong to?
Pendleton is categorized as a clothing store, including men's and women's clothing, as well as a home goods store.
What nearby dining options are there around Pendleton?
Nearby dining options include Wetzel's Pretzels, Jack's Bao (Chinese restaurant), Ticos Tacos (Mexican restaurant), Cannery Pizza Co., Ambrosia India Bistro, Coniglio Brothers Italian Deli, the C restaurant + bar, Coastal Kitchen, and Studio Cafe.
Are there any entertainment or attractions near Pendleton?
Yes, you can visit the Monterey Mirror Maze, Bruce Ariss Way botanical garden, Monterey Waterfront & Cannery Row Tours, and enjoy events at Wave Street Studios or Wave Street Live nearby.
Where can I find other shopping options near Pendleton?
Nearby shopping venues include Monterey's Tasty Olive Bar grocery and delicatessen, Great American Cookies bakery and coffee shop, Sunglass Hut for eyewear, Mackerel Jack's Trading Company for gifts and clothing, and IT'SUGAR candy and gifts store.
Are there nearby accommodation and relaxation options close to Pendleton?
Yes, the InterContinental The Clement Monterey offers accommodation and spa services nearby for visitors looking to relax during their stay.