Windsor

Reviews

• JM

  Judith Moreno

  Jan 12, 2026
  1.0
  They have a policy that is pretty scamming. I tried returning a dress today with the tag and receipt and the old rude lady would not give me a refund because the tag was not attached to the dress even though the dress was obviously unworn and still brand new. Mind you she lets me do an exchange, and she attaches the tag back on the dress herself and puts it back on the floor. So I can’t get my money back because the tag wasn’t attached but you can just attach it yourself and put it back on the floor for full price? So basically the policy is just in place so they can take the extra step to keep your money.
• VN

  vicky novoa

  Nov 9, 2025
  1.0
  They are never open, next door stores said they only open when they want too and only for 2 hours or so. Very disappointed.
• KR

  Karla Ramirez

  May 27, 2023
  1.0
  This store has a great selection of clothing, but I have to say that the customer service wasn’t so great. Purchasing items is no problem, but if you have a return, good luck trying to get them to accept the return. Why have a return policy if they are not going to follow it? I am not the type to go out of my way to post a bad review, but my experience wasn’t so pleasant. I ended up receiving store credit when I should’ve received a certain amount in store credit and partial reimbursement since the remaining amount paid from an exchange was within the 14 day time frame. I had to make two attempts for them to even consider returning the items and giving me store credit. The cashier pretended that the receipt was invalid and that my email did not show up in the system when it indeed showed my account/customer number on the receipt. I would sort of understand if I was being rude or inconsiderate, but that was not the case. I do not plan on coming back.

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