Steve Madden

Reviews

• DD

  Diana

  Feb 9, 2026
  5.0
  I love it here but it seems to have closed. You should remove this location pin point.
• KH

  Krista Hyatt

  Nov 10, 2023
  1.0
  I’m extremely disappointed with the sales associate at this store when I came in today at 5pm to return a pair a of heels that were UNWORN to tell me that they have been worn when I didn’t wear them. They were clean, no scrapes and the price tag was on there and no damage. I keep explaining to them that there is small very minimal marks (which was like that before I bought them) because people ask for their size to TRY IT ON. Anytime anyone buys a pair of shoes at a store people try them on and walk around in them to test out. It’s never 100% perfect when purchasing a pair of shoes. She was also very rude and clearly doesn’t understand. Avoid this store.
• JJ

  jasmine jalilian

  Jul 14, 2019
  1.0
  I’ve never go to this store any more. they all lie to sell their stuff. When store has % discounts they trick in calculating.
• RC

  rose chacon

  May 17, 2017
  1.0
  Extremely rude and condescending ~ I called to confirm that a pair of shoes were on hold for me as I was headed out to the mall to purchase them (I wanted to make sure it was mission viejo steve madden and not another store that I had put the shoes on hold with) ~ she told me she didnt know if they were on hold because she had just gotten there and i had to ask her if she could please check...then at the conclusion of the conversation I said Ok thank you so much see you in a bit and she said YEP an hung up ... Just rude customer service skills. No common courtesy. If i could give zero stars i would ~

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