Business Details
About
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors MILPITAS location in Milpitas, CA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the MILPITAS store offers the latest looks as well as familiar favorites. We are conveniently located at 532 Great Mall Drive, in the Great Mall.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
381 reviews
5 stars
207
4 stars
86
3 stars
28
2 stars
10
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised the helpfulness of certain employees.
Return Policy Issues
Numerous reviews highlighted frustrations with the store's return policies, including difficulties in processing returns and the requirement for original payment methods.
Store Experience
While some customers enjoyed the store's atmosphere and product selection, others reported long wait times and poor organization during busy periods.
Product Quality Concerns
Several customers expressed disappointment with the quality of products, citing issues such as defective items and poor build quality.
- DQDarlen Quijada5 days ago1.0The worst store ever. Don't even bother asking for help because they'll give you the dirtiest look. I came to buy my Christmas presents and ended up leaving empty-handed because nobody asked if I needed help, and it wasn't even that busy. They seemed happier chatting amongst themselves. By the way I drove all the way from SF to shop at this store and ended driving to the one on Livermore with a totally different pleasant experience at that location. So if you plan to go to any of the Michael Kors locations don’t even bother to go the one inside the Great Mall in Milpitas, you would regret it.
- JSJagjit Singh SuchuDec 27, 20254.0Very nice place for shopping. Staff is very cooperative, very soft spoken, friendly, helpful. Billing is done very fast. Rush is controlled in a very disciplned way. I recomend this place for shopping
- SSSamjkkDec 19, 20251.0Disappointing experience. When I arrived in line, there was no one at the register. I waited in line for assistance, and the customer ahead of me had already been waiting even longer. Eventually someone helped, but the service did not improve from there. I placed an online order while in the store, only to be told it hadn’t been packed yet. I even offered to grab the item myself to make things easier, but they refused and would not process the order. I was then told I had to wait the full 3-hour packing window or cancel the order and repurchase in-store. The most frustrating part was that I had used a coupon online, and they said they couldn’t apply it to an in-store purchase or return it to me if I canceled. The staff was very unaccommodating and unwilling to offer any solution, even though I was physically in the store and ready to leave with the item. Overall, poor customer service and inflexible policies made what should’ve been a simple purchase unnecessarily difficult.
- KTKamal ThapaDec 14, 20251.0BAD BUILD QUALITY | NO RETURN We purchased a purse and a bag from this store during Black Friday deals. My wife used the purse just 2-3 times, and found that the leather is pealing off from the edges. When we went to return, I honestly told them the reason why we are returning: the leather pealing off ( which I shouldn't have told). After that they said that we cannot return because it's used and doesn't have original tags. HOW A Person uses a purse with tag and can't return when he didn't like the build quality. It's just an Scam. Never buy the this particular purse and if wanted to return never tell the reason and keep the original tag. We felt scammed.
- ESEdwina “Arial” SiuaNov 28, 20255.0Great customer service.
Frequently Asked Questions About Michael Kors Outlet
What are the Michael Kors Outlet Milpitas store hours?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does the Michael Kors Outlet in Milpitas offer in-store pickup?
Yes, the Michael Kors Outlet offers in-store pickup for your convenience.
Where is the Michael Kors Outlet in Milpitas located?
It is located at 532 Great Mall Drive, Milpitas, CA 95035 in the Great Mall.
What types of products can I find at the Michael Kors Outlet in Milpitas?
You can shop for designer handbags, stylish watches, ready-to-wear apparel, and various fashion accessories for both women and men.
Do I need an appointment to shop at the Michael Kors Outlet Milpitas?
No, appointments are not required to shop at this location.
What is the contact number for the Michael Kors Outlet in Milpitas?
You can reach the store by calling +1 408-957-7766.
Can I find other fashion stores near the Michael Kors Outlet in the Great Mall?
Yes, nearby stores include J.Crew Factory, Polo Ralph Lauren Factory Store, Calvin Klein, and Kate Spade New York among others, offering a variety of clothing and accessories.
Are there nearby dining options close to the Michael Kors Outlet where I can eat after shopping?
Yes, you can visit Chipotle Mexican Grill, Red Robin Gourmet Burgers and Brews, or Sam's Kebab & Gyros for a variety of dining experiences near the Great Mall.
Is the Michael Kors Outlet accessible via public transit or landmarks?
While specific transit stations are not listed, the store is situated within the Great Mall, a major shopping destination that can help you locate the outlet easily.
Are there any beauty or cosmetic stores near the Michael Kors Outlet in Milpitas?
Yes, nearby beauty stores include Luxury Beauty Store, Sephora, and Charlotte Tilbury, offering a range of cosmetic and beauty supplies.