Cole Haan is turning nearly a century of iconic footwear inside out. The name—synonymous with timeless style and detailed craftsmanship since 1928—has become a beacon of big thinking, channeling their storied heritage into inventive engineering of the future. By integrating purposeful technology into both modern and classic designs, the global lifestyle brand has further dedicated itself to enabling their extraordinary customers to look the part and feel the part, while pushing the limits on what shoes (and beyond) can do.
The company calls New York City and Greenland, New Hampshire home, but you can find Cole Haan everywhere.
I bought a pair of shoes from this store, but the size was not right. When I went back to exchange them, they refused, claiming the shoes had been worn — even though I only tried them on the same day and there was absolutely no noticeable wear. They were clearly looking for excuses to deny the exchange.
The short Spanish female staff member at the counter was incredibly rude and showed zero customer service awareness. Her attitude was unprofessional and disrespectful, making the entire experience even worse.
This store operates with very poor integrity and provides a terrible customer experience. If you don’t want to deal with dishonesty and bad service, I strongly recommend avoiding this place.
FF
Faisal
Oct 11, 2025
5.0
Good 😊
KK
Knight
Aug 27, 2025
1.0
I’ve literally never experienced something like this before and was honestly shocked. When we went in to return an item, the male employee treated us with disrespect and made a blatantly racist comment. As Chinese Americans we were told something along the lines of “you can’t return things you got fake from China.” I was stunned and flabbergasted that this could still happen today…..??? We never said we got it from China??? I wonder how this store trains their employees but it’s really sad that people still have these views… racism is alive and well folks
DN
Deepak Nashine
Aug 2, 2025
5.0
Store is located in Seattle premium outlet. Nice collection and all sizes available, staff is very courteous.
Where is the Cole Haan Outlet in Milpitas located?
The Cole Haan Outlet is located at 447 Great Mall Drive, Space 546, Milpitas, CA 95035, USA.
What are the operating hours of the Cole Haan Outlet in Milpitas?
The Cole Haan Outlet is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at the Cole Haan Outlet in Milpitas?
You can find a variety of products including shoes, boots, pumps, handbags, backpacks, wallets, belts, sunglasses, and travel accessories, among others.
What services does the Cole Haan Outlet offer to customers?
The outlet offers styling, shoe care, and fit advice services to enhance your shopping experience.
What payment options are accepted at the Cole Haan Outlet in Milpitas?
The store accepts American Express, Cash, Discover, Mastercard, Travelers Check, and Visa for payments.
What brands are available at the Cole Haan Outlet?
Brands available include OriginalGrand, ZeroGrand, Stitchlite, GrandPro, Generation Zerogrand, and more specialized lines like GrandPro AM Golf and Zerogrand Winner Tennis.
How can I contact the Cole Haan Outlet in Milpitas?
You can contact the store by phone at +1 408-824-9910 or email colehaan.MilpitasOutlets@colehaan.com.
Are there notable places near the Cole Haan Outlet for dining or entertainment?
Yes, nearby places include Burger King for fast food, Wetzel's Pretzels for snacks, and ice cream shops like CREAM and Dreyer's Grand Ice Cream for desserts.
What shopping options are available near the Cole Haan Outlet?
The Cole Haan Outlet is located in the Great Mall area, close to Milpitas Greatmall San Jose Ca and Great Mall of the Bay Area, where you can find numerous stores like American Eagle, The North Face, and Hollister Co.
How can nearby stores like Finish Line and Under Armour Factory House benefit shoppers at Cole Haan?
Shoppers can explore diverse fashion and sportswear options nearby at stores like Finish Line and Under Armour Factory House, making the area a convenient destination for varied shopping needs.