The Brick Outlet

Reviews

• MG

  Marittes Gatdula

  Sep 23, 2026
  5.0
  It’s a good visit. We got what we were lloking for and the sales Consultant helped us in every way possible. Sudhanshu knew what his product and how to support the clients.
• CB

  Chaman Brar

  Sep 12, 2026
  5.0
  We had a really great experience at The Brick today, thanks to Manthan! He was extremely friendly, patient, and genuinely focused on helping us find the right furniture. He took the time to explain several options and clearly went over the pros and cons of each, which made it much easier for us to make a decision. When we shared our budget, he didn’t try to push us toward something more expensive — instead, he worked with us to find an affordable option that suited our needs. His knowledge, honesty, and customer-oriented approach really stood out. It’s not every day you come across someone who is this helpful and genuinely cares about the customer experience. We really appreciate all his help and would definitely recommend him to anyone shopping at The Brick!
• NN

  Nightcrows1

  Sep 11, 2026
  1.0
  We purchased a bed from this store because we had just moved into our new home and needed a bed urgently. Before purchasing, we repeatedly asked the staff how soon it could be delivered. We were specifically assured that the bed would be delivered on or before August 10. August 10 came, and the bed was not delivered. We called the store multiple times and were told that the bed was still out of stock. We eventually had to go to the store in person to follow up. We were then told that the latest delivery date would be September 11. Today is September 11, and we still have not received our bed. They offered us the option of choosing another bed, but most of the alternatives were either out of stock or much more expensive. There was also no guarantee that choosing another bed would result in an earlier delivery. Because of this, we decided to keep our original order and trusted that it would finally arrive by September 11. Unfortunately, we are extremely disappointed. We specifically explained that we needed the bed urgently, and we relied on the promises made by the sales staff when we made our purchase. Instead, we have now been waiting for more than a month, with no bed and no satisfactory resolution. In our experience, the sales promises were not followed through with proper service or communication. Selling a product is one thing, but being able to deliver what was promised and provide good customer service afterward is just as important. I strongly recommend thinking twice before purchasing from this store. Our experience has been extremely frustrating and inconvenient.
• FL

  Fawn Land

  Sep 8, 2026
  1.0
  I purchased 3 mattress's one queen and 2 doubles and one adjustable double bedframe all to be delivered on sat Sept 5th. I received a call on Friday and was told that my order was changed and to be delivered on Sunday instead. My order came on Sunday and they delivered the wrong bedframe it was supposed to be double bedframe and ended up being a queen, and on top of that there was a double mattress missing from the order. They were supposed to set up as well that didn't happen due to the mess up of the order and they left my queen mattress in my porch saying they couldn't fit it up the stairs and didn't even try to take it up. I went to the store on Sunday after they delivered it to enquire what happened. A guy at the Customer service desk called the salesman S.S and he tried to say that he told us that the other mattress wasn't in stock and I had to wait for it. I told him no that's a lie when I was here, you told us me and my daughter that everything was in stock and that it would be all delivered together. He tried to deny this and my daughter confirmed it as well. Then the guy at the desk said well maam if you want this stuff returned you will have to wait longer. I said no If I went to leons I would have everything by Friday and delivery and set up would have been free. And I came back here because your salesman S.S said he would give me a better deal and that deal was a free Bluetooth speaker that I won't receive until it comes in. What a bunch of crooks. I've asked to be refunded and have them pick up their mistake. I will never go back to this place again.
• FH

  Fred Harris

  Sep 8, 2026
  5.0
  Really happy with the assistance from Rosalie. Super knowledgeable and friendly. She heard what I was looking for, and we got to my preferred mattress and remote controlled adjustable bed frame. Price was below my top dollar. I followed up a week later and bought living room and bedroom furniture during the Tent Sale, and I feel satisfied with these prices, too! I hope they call to give me a morning, afternoon or evening delivery time for tomorrow (9-9-2026)!

Frequently Asked Questions About The Brick Outlet