Plato's Closet

Reviews

• SB

  Shayanna Brown

  5 days ago
  5.0
  i love it here, always such cute clothes!!!!!
• SS

  Sonya

  Sep 19, 2026
  5.0
  Yes it was open late and it was good.
• ZZ

  Zahir

  Sep 17, 2026
  1.0
  I visited Plato’s Closet yesterday after stopping by Style Encore next door. I had brought several personal belongings, including clothing and jewelry, hoping to sell some of my second-hand items. Unfortunately, after returning home, I realized that one of my solid gold earrings was missing. Because I visited both stores consecutively and had my belongings with me throughout the process, I cannot say with certainty when or where the earring disappeared. As I understand that Plato’s Closet and Style Encore are operated by the same owner, I am hoping that management can help investigate what happened at both locations. I would greatly appreciate it if the staff could check the areas where my items were handled, review any available security camera footage, and preserve any relevant recordings before they are overwritten. Losing a piece of solid gold jewelry is a substantial financial loss, and I am understandably very concerned. I made the effort to visit these stores to sell my belongings, only to discover afterward that a valuable item was missing. To be clear, I am not suggesting that any employee took my earring, nor am I claiming that it was definitely lost at Plato’s Closet. I simply believe the circumstances deserve a proper investigation, especially since both stores were involved in my visit that day. I would appreciate it if the owner could look into this matter and provide an update on any findings. My main priority is to locate the missing earring and understand what may have happened. I also encourage other customers bringing jewelry or valuable belongings to resale stores to carefully check their items before leaving. I sincerely hope management will take my concerns seriously and assist in resolving this situation.
• DD

  Destini

  Sep 7, 2026
  1.0
  I had a really disappointing experience at the St. James location today. I came in around 1 p.m. to sell some clothing, including a Babyboo Fashion fur coat that had only been worn once and was in excellent condition. When I was told they weren’t interested in the coat, I questioned the decision because I noticed the store carries a significant amount of SHEIN and other similar fast-fashion brands. I simply pointed out that I was surprised Babyboo wouldn’t appeal to their customer base if those brands do. After I said this two other employees beside working started laughing. Instead of responding professionally, the employee helping me, who had long, straight black hair and square black glasses, became extremely condescending and responded along the lines of, “Oh, are you mad?” She then continued making comments about nobody wanting fur coats. When I disagreed and said that plenty of people do wear them, she accused me of being disrespectful, raised her voice at me, and told me to leave the store. There is a huge difference between a customer disagreeing with a buying decision and a customer being disrespectful. I did not yell at her, insult her, or personally attack her. I expressed an opinion about an item and the store’s buying standards. An employee immediately becoming condescending and then yelling at a customer to leave because they questioned a decision is completely inappropriate. What makes this even more disappointing is that I actually shop at this location regularly. I’m not upset simply because they declined an item, I understand that resale stores can choose what they purchase. I’m upset about the way I was spoken to and how unnecessarily hostile the interaction became. I called afterward and spoke with a supervisor because I genuinely think management needs to address how staff communicate with customers. I’m not looking for anything from the store; I just hope management takes the complaint seriously and provides better customer-service training, because nobody should be spoken to like that simply for questioning or disagreeing with a decision.
• SS

  Sinit

  Sep 2, 2026
  5.0
  All the sales associates were so kind, esp a sales associate named Katrina. I will def be visiting again just because I found so many great iteam for such an affordable price.