Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manteca, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; while some employees received praise for being helpful and friendly, others were criticized for being unhelpful or rude.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.
Product Selection
Customers appreciate the variety of products available, though some noted limited selections in certain departments compared to other locations.
Return Policy Issues
Several customers expressed dissatisfaction with the return policy, citing frustrations with exchanges and refunds.
MC
Mario Corral
4 days ago
1.0
Levi's way over priced
JS
Jake S
6 days ago
5.0
Great store employees very friendly and knowledgeable
AK
A Khan
Feb 22, 2026
1.0
Two months ago, I purchased a pair of men’s Levi’s jeans for approximately $75. I washed them for the first time one week ago, and after that single wash, the color faded significantly. A branded item at this price should not fade after one wash.
When I returned to the store ALONG WITH THE RECEIPT, the associate (name spelled Dina) repeatedly questioned why I did not return them earlier. I explained that I had only washed them the week before. She continued to doubt my explanation and repeatedly asked if I had washed them only once.
During the discussion, I told her I paid $75 for the jeans. She responded by saying I was wearing "$170 worth of jeans." I then said, “You can afford it, and I cannot afford it.” I found this exchange inappropriate and unrelated to the product issue. Comments about a customer’s clothing or finances are unprofessional.
The return was refused because the leg opening area had been slightly modified for fitting purposes. However, this minor alteration has nothing to do with the discoloration after one wash. The issue is product quality, not the small adjustment to the leg opening.
Additionally, the associate’s behavior was unacceptable. A store clerk should act professionally and respectfully — not like the owner or personal defender of Levi’s or JCPenney. Customers deserve courteous service, not interrogation or judgment.
I request a formal review of this incident and a fair resolution.
BR
Bill Reynolds
Dec 24, 2025
5.0
I couldn't believe how non-busy the store really is. Able to get in and out. No crowds even during this Christmas season.
JC
Jenina dela Cruz
Dec 10, 2025
5.0
Staffs are always helpful! Curbside pickups are quick and never had problems!
What types of products does JCPenney in Manteca, CA offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.
What are the store hours for JCPenney in Manteca?
The store is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 10:00 AM to 8:00 PM.
Does JCPenney Manteca offer curbside pickup or in-store shopping?
Yes, JCPenney Manteca offers both curbside pickup and in-store shopping options for customer convenience.
Which payment options are accepted at JCPenney in Manteca?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney location in Manteca wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
Where is JCPenney located in Manteca?
JCPenney is located at 1060 Perimeter Dr, Manteca, CA 95337, inside the Promenade Shops at Orchard Valley.
Are there any beauty services near JCPenney in Manteca?
Yes, Sephora inside JCPenney offers beauty and hair salon services, and Fabulous Nails & Spa is also nearby for nail and spa treatments.
What nearby dining options are available around the JCPenney in Manteca?
Nearby dining options include Zaika Indian Bistro Bar and Tato's Mexican Grill & Cantina, offering a variety of cuisines for visitors.
How can I use public transit or nearby facilities to visit JCPenney in Manteca?
JCPenney is located near the Tesla Supercharger Manteca and Rivian Adventure Network EV charging stations, which can be convenient for drivers of electric vehicles visiting the store.
What exclusive brands can I find at the JCPenney in Manteca?
The store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, among others.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: