Bass Pro Shops

Reviews

• BB

  Brett

  6 days ago
  5.0
  I was looking for a new sonar unit and trolling motor and Robert in the marine department was extremely helpful and I look forward to working with him when I go back to make my purchase.
• WA

  Wassim Azizi

  Apr 18, 2026
  1.0
  I purchased a 2023 Sun Tracker boat from Bass Pro Shops in Manteca and unfortunately my experience has been extremely disappointing from day one. The boat had ongoing issues immediately after purchase, and despite multiple attempts over several months to get them resolved, the problems were not properly addressed. After significant delays, the boat was finally inspected and a hole in the console was discovered, which was allowing water intrusion into the vessel. I brought the boat in for repair expecting a resolution, but when it was returned, the condition was actually worse. Components were loose, poorly fitted, and the overall workmanship was unacceptable. The original issue was not fully resolved, and additional problems appeared after their service work. At this time, Bass Pro Shops in Manteca still has possession of my boat, and I have been unable to get any clear communication or updates despite multiple attempts to follow up. My calls are not being returned, and I’m being left without answers or a timeline for resolution. To make matters worse, the warranty service department has stated that the issue is not their responsibility and that it falls on the dealer, who they believe caused the damage during service. I am now stuck in the middle with no one taking responsibility, no repair progress, and no clear path forward, which has been extremely frustrating and concerning given the cost and seriousness of the purchase. At this point, I am extremely concerned about the quality control and service standards. For a major purchase like a boat, I expected far better support and accountability. I hope management takes these issues seriously and improves how warranty and repair cases are handled for customers.
• MS

  Michael Scharmann

  Apr 15, 2026
  5.0
  Walked in at closing time for some shotgun ammo for a skeet shoot!! Got what I needed and was out in 10 minutes!! Love this place
• CS

  Capt. Eldon C Summers

  Apr 14, 2026
  5.0
  I love bass pro, especially this one. It's bigger than the one we have at home and has a lot more fishing gear.
• UB

  ubcs biohazard

  Apr 8, 2026
  5.0
  Excellent place. It almost seems like a place. You should take the kids tons of fish. It's like a mini aquarium over there. Always have some kind of sale or special going on? And of course, all the outdoor equipment love it

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