Jewelry DesignerJewelry EngraverJewelry Repair ServiceWatch Repair ServiceWatch Store
Jeweler Sam Boktor starting working in his father's jewelry store in Egypt when he was barely able to see over the front counter. That may be why he's not afraid to touch broken and bruised pieces that other jewelers deem "unfixable." Boktor's 8-year-old repair shop -- located in the center of downtown's teeming jewelry district -- is known for taking on problematic pieces and for its slick, made-to-order jewelry. The friendly proprietor, who moonlights at his new store, Galleria Jewelry and Watch Repairs at the Glendale Galleria mall, made bracelets for singer Jason Mraz's 2008 world tour and once crafted a custom wallet chain for Ricky Martin.
Prices range affordable, and Boktor often doesn't charge for routine cleanings and "simple things."
Specialties:
-Custom Jewelry Designs
-Jewelry Repairs
-Ring Sizing
-Laser welding
-Platinum Repairs
-Precious Stone Replacement
-Necklace & Bracelet Repair
-Pearl Restringing
-Jewelry Cleaning
-Watch Repairs
-Watch Battery Replacement
-Custom Engraving
-Eyeglass Repair
-we buy Gold -silver -platinum - watches
I had a really great experience with Sam’s Jewelry. I brought in my engagement ring for prong work and general maintenance, and Sam did a beautiful job.
After the initial work, I noticed the setting was slightly tilted. I brought it back in, and Sam took the time to explain everything, show me where the ring was a bit delicate, and fixed it perfectly. He was very professional, honest, and made sure everything was sitting straight and secure before I left.
My ring looks amazing now and feels much more stable. I also really appreciate that he offers lifetime cleaning and told me I can always come back if anything needs attention.
Overall, I’m very happy with the service and would definitely recommend Sam’s Jewelry.
JG
J GR
Mar 20, 2026
5.0
Incredible experience and financial transparency. Drove from the Desert to get some gold pieces repaired, Sam’s Jewelry provided me a quote and respected the time frame/travel I made. Definitely will be taking any pieces I have for repair here moving forward.
NC
Nicholas Christou
Mar 16, 2026
5.0
I had a watch that my local repair shop could not fix. Sam and his team did a fantastic job with the repair and resizing an cleaning some jewelry. They are professional, courteous, and skilled in their craft. Highly recommend.
ME
Morgan Evans
Mar 14, 2026
5.0
I’ve gone back to Sam for a couple of different things over the years and he’s the best. From resetting my engagement ring, to adding diamonds to my wedding bands, to simple repairs like fixing bracelets, he always offers a fair price and makes sure I’m 100% happy with the result.
ES
evan scott
Mar 14, 2026
5.0
Sam’s rules. There are alot of options in downtown for jewelry and watch repair but i ended up in Sam’s and i’m happy i did. Sam is fantastic. He really loves jewelry and has a great eye for it. He’s customized a vintage southwest bracelet for me and set a stone in a pendant. Both immaculate. His watch guy wears a rolex lab coat and is swiss trained. I’ve had my watch serviced and it was impressive. He checked it for waterproofness and accuracy for 3 days in different positions. That’s thorough. That’s what you want. And the prices are reasonable!!
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