Polo Ralph Lauren Factory Store

Reviews

• LP

  Lio Prince

  4 days ago
  1.0
  Trash 🗑️ store they don’t allow people to take videos or pictures next to there store with bad attitude trash employees
• AB

  anar batzorig

  Apr 8, 2026
  1.0
  Horrible customer service
• KK

  Karen

  Apr 1, 2026
  2.0
  整間店的服務人員態度都很差，愛理不理的，看了評論說有種族歧視，不確定是不是因為這樣～ 除了在Fitting room遇到的一位女生（短髮、捲髮👩‍🦱、戴眼鏡）非常親切和善，很用心在幫我們找衣服；整間店的制度也大有問題，一件衣服要找二十分鐘才找出來，不同顏色同尺寸穿上去還不一樣大？？？？？
• OO

  O O

  Mar 28, 2026
  1.0
  Worst return policy ever. Be cautious if you found quality issue after wearing, they won’t let you return to store and you need to cover the shipping cost back to their distribution center AND wait for 8 weeks for result. Ridiculous policy considering such high price point of products.
• A

  하늘앵두

  Mar 19, 2026
  5.0
  Fantastic shopping experience at the Polo Ralph Lauren factory store in Citadel Outlets. They have an impressive variety of products, from classic hoodies to seasonal items. I found the prices to be very competitive, making it a great spot for buying gifts The store is split into two levels: the first floor for men and the second floor for women and children. It’s spacious and easy to navigate. Highly recommended for travelers who want to score authentic Polo items at a great value before heading home!