Business Details
About
Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.
Location
Hours
Reviews
4.1
172 reviews
5 stars
112
4 stars
25
3 stars
4
2 stars
8
1 star
23
- NLNatalie LeeDec 22, 20251.0I have never been so disrespected in a retail store in my life. I came in today as a polite, quiet customer to return a pair of Meta Gen 2s (with my receipt and case) and was met with pure hostility by an employee named Justin (ID: 221271). This guy has no business working in customer service. He was aggressive from the jump, calling me "ridiculous" and accusing me of "taking advantage" of the store just because I didn't have the cardboard pull-tab from the box—which is literally impossible to save because you have to rip it to open the product. The most disgusting part was his physical attitude. He literally THREW my receipt and bag in the trash and slammed my sunglasses case onto the counter while talking trash about me to his coworker right in front of my face. It was intimidating, unprofessional, and frankly, unhinged behavior. Justin is a liability to this store. His behavior was borderline harassment and I’ve never felt so uncomfortable. If management actually cares about their reputation, this guy needs to be fired immediately. Do not give this location your money as long as they employ people who think it’s okay to throw things and insult customers.
- JUJhonathan UzcateguiNov 22, 20255.0Nice staff, pretty helpful. I was helped with the Meta display. I took the demo. Smiling team, educated, many options for sunglasses. Great store.
- KSKyle SamuelsonNov 17, 20254.0My only complaint is, you can’t video record with meta glasses while inside the Ray Ban store???? Oh cmon, Meta, that a silly policy. Obviously that is the first thing you wanna do when you buy them.
- GGGb GbNov 16, 20251.0EssilorLuxottica should restaff this store with real sales people that have people skills, not bias towards customers that keep the doors open. Justin, sales person if you could call him that, a painful experience. Justin couldn't have cared less, major attitude, argumentative, disrespectful. Put on quite the show in front of his peers in the store. Wouldnt recommend spending a dime at this location. Customers keep the doors open, management needs to restaff and train folks in the art of making a sale. Otherwise just close the doors at this location and protect the RayBan brand. Your only as good as your people. Negative -5 would have been a more honest review. Don't spend a dime at this location. Buyer Beware.
- TWTroy WarnerOct 31, 20254.0They don’t make it easy to buy meta glasses
Frequently Asked Questions About Ray-Ban
What are the operating hours of the Ray-Ban store at The Americana in Los Angeles?
The Ray-Ban store is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is the Ray-Ban store located in Los Angeles?
The Ray-Ban store is located at 220 Americana Way, Los Angeles, CA 91210, within The Americana shopping center.
What types of products does Ray-Ban offer at this location?
Ray-Ban offers timeless style sun and prescription eyewear, focusing on authenticity and freedom of expression.
How can I contact the Ray-Ban store at The Americana?
You can reach the Ray-Ban store by phone at +1 818-244-5647.
Does the Ray-Ban store have an online presence where I can check their latest products?
Yes, you can check out Ray-Ban's latest products on their website at http://SunglassHut.com and their specific store page at https://stores.ray-ban.com/united-states/ca/los-angeles/220-americana-way.
Are there any parking facilities available near the Ray-Ban store at The Americana?
Yes, Standard Parking is available near The Americana, providing convenient parking options for visitors.
Where can I find other fashion accessory stores close to Ray-Ban?
Nearby, you can visit Louis Vuitton Americana Glendale for more fashion accessories, located within The Americana shopping area.
Can I find places to eat near the Ray-Ban store in The Americana?
Yes, Cinnabon and Shake Shack are nearby restaurants where you can grab a snack or meal before or after shopping.
Are there any eyewear-related services near the Ray-Ban store?
Yes, LensCrafters, an optometrist and sunglasses store, and Elina Ohanian, an optometrist, are located near The Americana for eye care and eyewear services.
What popular nearby places might I visit when shopping at the Ray-Ban store?
Besides The Americana shopping center, nearby places include Philz Coffee for a coffee break and Equinox gym if you want to work out during your visit.