J.Crew

3.7
82 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
10250 Santa Monica Blvd, Los Angeles, CA
90067, United States

Hours

Reviews

3.7
82 reviews
5 stars
43
4 stars
10
3 stars
9
2 stars
2
1 star
18
  • KB
    Kieran B
    4 days ago
    4.0
    I come here often and the staff are always helpful. Brandon was a great help in picking out a suit and getting alterations.
  • ES
    Ethan Starke
    Dec 12, 2025
    1.0
    I like JCrew designs and quality, and prices are reasonable, so imagine my excitement when I find a beautiful navy super heavy long topcoat on 40% sale, except... it's not! The coat, in 3 sizes, was on a rack with a 40% Sale sign on it, but the coat itself is not on sale! That's what the sales person and his manager explained. They did not pull the coat from the rack, just explained the sign applies to everything else on the rack, but not the coat ... Unprofessional at best if not Deceptive!
  • AS
    abdus salam
    Nov 19, 2025
    1.0
    Super Bad Retail experience! This people are not trained properly! My wife was asking for some different sizes and two of the salesman completely ignored us. Went to ask for the manager he wasn’t helpful at all!!! Really bad customer service!!
  • EA
    eliza akter
    Nov 19, 2025
    1.0
    Really Bad customer service! Treat people with their outfits. Manager doesn’t care how other employees treat their customers. 👎🏻
  • LR
    Lauren Rothstein
    Nov 6, 2025
    1.0
    The staff here is incredibly rude, snobbish and condescending. With the amount of rapidly closing J. Crew stores you’d think they’d be able to find more competent staff

Frequently Asked Questions About J.Crew

What are the operating hours of J.Crew at Century City?

J.Crew at Century City is open from 10:00 AM to 9:00 PM Monday through Thursday, 10:00 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 8:00 PM on Sunday.

Does J.Crew at Century City offer in-store pickup services?

Yes, J.Crew offers in-store pickup services at the Century City location.