My visit to the Lacoste store was extremely disappointing.
I found a pair of pants I wanted to try on, but I was told that the fitting room was closed due to “not enough staff.” This was shocking, considering that there were no other customers in the store — only myself and my partner — while two or three sales associates were present.
Refusing to open a fitting room in an empty store cannot be justified and reflects a complete lack of basic customer service. Pants cannot realistically be purchased without trying them on, especially for a brand positioned at a premium level.
This experience was unacceptable and far below the standards one would expect from Lacoste. Very disappointing, and it made me question whether I would return.
AK
Abdel Kader
Nov 29, 2025
1.0
50 min waiting outside already.... still waiting
It makes no sense, people comes out nobody let anybody in, the store is not busy. Lacoste is the only store that has 30 people waiting in line outside and it doesn't let them in !!!!!! The mall is not busy once again, the store is not busy, I see workers inside just walking around waiting for customers but nobody takes the lead to let us in.... I have never experienced or seen that anywhere !!! You lost so many customers that have left the line bc it was too long....
Check the picture , nobody is in the store!!!!! It's 3pm the Saturday after black Friday..... someone is not doing its job and everybody is complaining outside !!!! And lacoste is loosing money
CG
charanbir gill
Oct 4, 2025
1.0
Only store in the entire outlet mall, which makes you deposit your shopping bag at the front when you enter the store. The only scared ones , very funny. Would avoid going there, there are many Lacoste stores in the bar area !
MM
Molly
Sep 24, 2025
1.0
Horrible service, they should train their employees otherwise nobody won’t want to spend their money
QL
QUING LI
Aug 26, 2025
3.0
Last week my brother and I bought lots of Lacoste Polo Shirt in different colors while on our Tour in Livermore Outlet. Here in China its very expensive. Good buy!
The Lacoste Livermore store is located at 2744 Paragon Outlets Drive Suite 730, Livermore, CA 94551, USA.
How can I contact Lacoste Livermore for inquiries?
You can contact Lacoste Livermore by phone at +1 925-455-5030 or by email at livermore@lacoste.com.
Where can I find Lacoste Livermore's online store or website?
You can visit Lacoste Livermore's online presence at https://www.lacoste.com/us/stores/unitedstates/livermore/lacostesanfranciscopremiumoutlet-3847
Which nearby stores can I visit along with Lacoste at Paragon Outlets?
Nearby stores at Paragon Outlets include The PUMA Outlet, LOFT Outlet, White House Black Market, Aldo Outlet, ARC’TERYX LIVERMORE OUTLET, bare+BEAUTY Outlet, Nomadico Cashmere, Chico’s Off The Rack, Hollister Co., Kitchen Collection, and Cole Haan Outlet, offering a wide variety of clothing, shoes, beauty products and more.
Are there other Lacoste stores close to the Livermore location?
Yes, there are several other Lacoste stores nearby within the Paragon Outlets area providing options for your shopping convenience.
How can nearby stores like The PUMA Outlet and LOFT Outlet enhance my shopping experience at Lacoste Livermore?
Visiting nearby outlets such as The PUMA Outlet and LOFT Outlet along with Lacoste Livermore gives you the opportunity to shop a variety of brands and products in one trip, making your visit more convenient and enjoyable.