gorjana

4.4
33 reviews

About

Jeweler
Easy to wear and easy to love, gorjana offers a beautiful collection of solid gold and gold plated jewelry featuring diamonds, opals, sapphires and more. Discover new arrivals and receive complimentary gift wrap in store.

Location

gorjana
190 Beach Street, Laguna Beach, CA
92651, United States

Hours

Reviews

4.4
33 reviews
5 stars
25
4 stars
2
3 stars
1
2 stars
4
1 star
1
  • TB
    Todd Becker
    3 days ago
    5.0
    Bought my wife the most beautiful piece for our 27th wedding anniversary. Happiest I’ve seen her in a long time!!
  • JB
    Jason Burke
    Dec 29, 2025
    1.0
    Do not purchase from them. They have a restrictive and poor return policy-On December 27, we visited the Hyde Park store and were denied a refund on a neckace that was purchased as a gift. My girlfriend subsequently called customer service and was promised a supervisor’s decision within 24 hours. The company failed to meet this deadline, responding only after 36 hours. Their "decision" was to offer a return for store credit only. I am rejecting this offer because it is not an actual exception; it is the same standard policy already available. I am seeking a full refund for the following reasons: Industry Standards: Most jewelry retailers offer extended holiday return windows for purchases made in October and November. Gorjana’s strict 30-day window is unreasonable for seasonal gift-giving. Product Integrity: The item is in its original shipping box, unworn, and in 100% resellable condition. Service Failure: The company missed its own promised 24-hour follow-up window, and the eventual response failed to address the request for a fair seasonal exception.
  • JS
    Jessica L. Simpson
    May 26, 2022
    2.0
    The jewelry is nice and feminine. The customer service at the company is horrible. I returned items that didn’t have the quality that I expected or were difficult to take on and off (hoops and Huggies) and I was informed that because I only used one return label for two returns that I will not get my full return. This is unacceptable. The two returns are worth more than $1K. I emailed them with both return numbers and the woman on the phone, Maya, just kept talking over me when I was trying to explain that the one package has two orders in it and when I asked when will I know if I will get the full return she said “I don’t know the schedule of the staff that deal with the return, so I don’t know.” Worst customer service. I will not be shopping here again, just because of that. I have done this with so many other companies and it has never been an issue. Very disappointed and I would very much like my money back.

Frequently Asked Questions About gorjana

What types of jewelry does gorjana in Laguna Beach offer?

gorjana offers a beautiful collection of solid gold and gold-plated jewelry featuring diamonds, opals, sapphires, and more.

What are the operating hours of the gorjana Laguna Beach store?

The store is open daily from 10:00 AM to 6:00 PM.