Ralph Lauren

Reviews

• JL

  JOYCE (Pavelka) Lehman

  Feb 17, 2026
  5.0
  Great shopping experience ✨ Fabulous collection of Western boots, bags & jackets
• OK

  Omar Khan

  Dec 5, 2025
  5.0
  I have been shopping at this location for a few years now. I have always had a wonderful experience. The staff is professional and courteous. Audra usually helps me. She is great at following up about my questions. Last time Robert helped me and I couldn't be happier with the experience. Thanks Audra and Robert!
• DR

  Dorothy Reyes

  Dec 1, 2025
  1.0
  Really bad customer service. I work in retail sales and no one greeted me and they seemed almost annoyed that I was trying to try on jeans. The women employees are very rude at this store and I don’t understand why. This is the second time I have gone into the store and bought a pair of jeans last year from a nice gentleman and the ladies at this store do not know how to greet people or to even ask what your name is when they are showing you a fitting room. They need to be trained better how to be friendly and inviting. I don’t think I will be able to shop at this store anymore with this kind of level of service.
• JW

  Julie Whitman

  Nov 7, 2025
  1.0
  Really want to mark 0 stars !! The rudest employees - no one greeted us - and when they saw us - never approached us - literally didn’t say one word . Not sure why they feel they are better than the customer - because without customers they wouldn’t have a job . I will Never go back to this location. Very disappointing - every employee should be let go. This is the La Jolla store -
• CG

  Chelijah Gilbert

  Jun 22, 2024
  1.0
  Today my best friend and I visited this location. We are on a girls trip in La Jolla California. Sadly we are very disappointed in the treatment we received from the female employee. Approximately 1:30pm to 1:40 pm we walked into the store browsing around. This particular employee was an older Caucasian woman, the only one we encountered was so rude. She was conversing with an older lady pleasantly speaking about her children etc. When she turned to us her whole demeanor changed, she didn’t greet us and then began to walk right by us not saying anything at all. I had initiated a conversation by saying hello. This lady barely looked at us hesitantly and begrudgingly saying hello back and sliding by me as if to make sure not to touch me. I know that things have changed but unfortunately some things stay the same. We decided to walk out and not support this business. Your employee displayed disgusting behavior and needs diversity training. We are here, we are everywhere, we are professional black women and don’t deserve this type of treatment. We will live and shop wherever we choose. Unfortunately it is not a surprise. Get it together. I would give zero stars if I could!

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