DSW Designer Shoe Warehouse

3.7
228 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
8657 Villa La Jolla Drive, La Jolla, CA
92037, United States

Hours

Reviews

3.7
228 reviews
5 stars
92
4 stars
56
3 stars
29
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and inadequate assistance.

Selection Variety

Customers appreciated the wide selection of shoes available, although some noted a lack of options in specific sizes or styles.

Store Conditions

Feedback indicated dissatisfaction with the closure of customer bathrooms and uncomfortable shopping conditions due to heat.

Checkout Experience

Many customers expressed frustration with slow checkout processes and long lines, impacting their overall shopping experience.
  • JG
    Julia Groff
    Jan 4, 2026
    4.0
    Lots of selection in regular and clearance sections. Friendly staff. Self service when choosing shoes. Bathrooms are no longer available to customers.
  • SO
    Sarah Oliver
    Dec 21, 2025
    1.0
    Been shopping at DSW years. Manager here (the man with a beard) should not be. Absolutely rude and refused to return a pair of shoes I had bought on clearance cause I they didn’t have a box? Had the tags and receipt. Won’t shop at this location again.
  • KG
    KC GEM
    Dec 20, 2025
    5.0
    Had the best experience at this store today. Andi greeted us kindly when we walked in, and then with the same kindness, she checked us out with joy. Keep up spreading the joy, Andi, it was the best!
  • OB
    Oh, Hey Bih!
    Dec 12, 2025
    1.0
    Andi is horrible! Rude! She lied and said the 25% off sale going on Dec 12th was only for VIP members even though I had the QR code pulled up on my card phone and the DSW website showed the shoes I wanted as being eligible for the 25% off. She deliberately lied. Between that and her terrible attitude, it was an awful experience. I would also like to point out that I encountered this same rude woman and her terrible attitude the last time I went to this store a few years ago. She didn’t even want to give me a bag.
  • FR
    Fernando Renteria
    Oct 11, 2025
    1.0
    Very bad experience with one of the managers,he was fallowing me inside the store the hole time,make me feel uncomfortable with my daughter. They should not have people like that working in the store. This is not the first time I go to this store but today it was one of the managers who treat me very bad . 10 11 ,2026 2:14 pm I spent $151.87 in the store.I strongly requested this guy should be removed as a manager. Thank you

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of shoes and brands are available at DSW Designer Shoe Warehouse in La Jolla?

DSW offers over 25,000 pairs of designer shoes for men and women, including brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.

Does DSW Designer Shoe Warehouse at La Jolla Village offer delivery services?

No, delivery is not offered. However, in-store pickup is available for customer convenience.