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JCPenney

4.0
(1144 reviews)

Business Details

340 Southland Mall, Hayward, CA
94545, United States
(510) 783-0300

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hayward, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
340 Southland Mall, Hayward, CA
94545, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
1,144 reviews
5 stars
550
4 stars
282
3 stars
158
2 stars
51
1 star
103
  • BV
    Brenda Valladares
    Apr 22, 2026
    1.0
    Online and on website says they close mon-Friday at 8pm but they actually close at 7pm waste of time and gas !!!!
  • LB
    Linda Boykins
    Apr 14, 2026
    5.0
    Love the store and Liz Clairborne is my favorite designer and the jewelry department. Been there 3 times last week
  • MM
    Mehran Malyar
    Mar 16, 2026
    1.0
    The pickup & return checkout ( second floor ) is extremely slow. I was in line with only 3–4 people ahead of me and still waited over 30 minutes. I’ve worked in retail before, so I understand how things can get busy and I usually don’t complain. But this experience was very frustrating. The wait time is way too long for such a small line. Visited on Monday, March 16 at around 1:04 PM. Hopefully management can improve staffing or speed up the service at this location.
  • MF
    Mervs FP
    Feb 1, 2026
    5.0
    JCPenney Portraits was a great experience. It was a portrait session, and the photographer—a very accommodating and patient lady (I wish I remembered her name)—made everything feel relaxed and easy. I was really happy with how the portraits turned out.
  • DS
    Deep Sethi
    Jan 31, 2026
    1.0
    It is shocking that even in this day and age these retailers can’t improve the checkout experience. I stood in line for over 20 minutes as the customer was apparently likely up for their credit card. The obsession with seeking those alienates everyone else!

Brand Certified Facts from JCPenney

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Certified May 03, 2026Yext Knowledge Graph
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