JCPenney

Reviews

• BV

  Brenda Valladares

  Apr 22, 2026
  1.0
  Online and on website says they close mon-Friday at 8pm but they actually close at 7pm waste of time and gas !!!!
• LB

  Linda Boykins

  Apr 14, 2026
  5.0
  Love the store and Liz Clairborne is my favorite designer and the jewelry department. Been there 3 times last week
• MM

  Mehran Malyar

  Mar 16, 2026
  1.0
  The pickup & return checkout ( second floor ) is extremely slow. I was in line with only 3–4 people ahead of me and still waited over 30 minutes. I’ve worked in retail before, so I understand how things can get busy and I usually don’t complain. But this experience was very frustrating. The wait time is way too long for such a small line. Visited on Monday, March 16 at around 1:04 PM. Hopefully management can improve staffing or speed up the service at this location.
• MF

  Mervs FP

  Feb 1, 2026
  5.0
  JCPenney Portraits was a great experience. It was a portrait session, and the photographer—a very accommodating and patient lady (I wish I remembered her name)—made everything feel relaxed and easy. I was really happy with how the portraits turned out.
• DS

  Deep Sethi

  Jan 31, 2026
  1.0
  It is shocking that even in this day and age these retailers can’t improve the checkout experience. I stood in line for over 20 minutes as the customer was apparently likely up for their credit card. The obsession with seeking those alienates everyone else!