JCPenney

4.0
400 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grass Valley, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
732 Freeman Lane, Grass Valley, CA
95949, United States

Hours

Reviews

4.0
400 reviews
5 stars
189
4 stars
113
3 stars
50
2 stars
22
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Product Selection

Feedback indicated a good variety of merchandise, though some customers noted a lack of options for plus sizes and outdated styles.

Pricing

Customers appreciated the sales and discounts available, but some found prices to be high without promotions.

Store Environment

While many found the store clean and organized, there were complaints about long checkout waits and some staff being unprofessional.
  • KV
    Kerrie Vigrass
    Oct 11, 2025
    5.0
    Love this place
  • TI
    Todd I
    Sep 13, 2025
    5.0
    Superior customer service today from Char on the women’s side, also superior customer service from Brad on the men’s/kids side. Thank you to you both!
  • RW
    Robin Werner
    Aug 11, 2025
    4.0
    Had what we needed and easy to find. Friendly staff.
  • DK
    Dale & Melissa & Kids
    Jul 23, 2025
    3.0
    JCPenney has long been a reliable staple in our community and we are lucky to have a clothing store like this when we have very little else "big box", and usually have to leave town to get things. That said, on my most recent visit, I was subjected to loud Christian music over the speakers of the store. I had NO idea that JCPenney was an overtly religious organization, but I found it pretty distasteful to expose shoppers to unwanted religious fervor. Bummed!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Grass Valley, CA offer?

JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.

What are the operating hours for JCPenney in Grass Valley?

JCPenney is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.