Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Feedback indicates a decline in customer service quality, with multiple reports of rude staff and poor handling of returns.
Checkout Experience
Customers frequently mention long wait times at checkout, often exacerbated by insufficient staffing.
Product Selection
While many customers appreciate the variety of products available, some express disappointment with pricing and the condition of items.
Store Condition
Several reviews highlight the store's messy and crowded environment, impacting the overall shopping experience.
Parking and Location
Positive remarks about ample parking and the store's convenient location are noted.
TS
Terrence Stitt
Jan 1, 2026
5.0
I like this location for outerwear. They usually have a large selection that rotates frequently.
CC
Carlos
Dec 19, 2025
1.0
Sunday - Saturday, opening to closing. The store is packed, the parking lot is packed and you have to wait so long just to check out. Does no one work? I think having a day off is a great idea until I come out here
BB
Betty Bet
Dec 17, 2025
5.0
Recently started checking out the shoes, clothes and gifts here. Very nice selection sometimes. They occasionally have a clear the racks event like the one on December 20, 2025 until the end of the year, I believe. Last one was an extra 40% off red tag clearance and 25% off boots. This next sale, we don't know the % off. They do have plenty of fitting rooms.
YK
Yuko Kanazawa
Dec 7, 2025
4.0
Very busy and crowded store as most Racks are but they have good selection and a lot. The check out line was insanely big with only 5 cashiers, but luckily there was one mobile cashiers that helped me faster. Great location in Glendale!
EO
Elsa Ormes
Nov 27, 2025
1.0
Placed 3 orders on three different occasions in the last 15 days from Nordstrom and none of them arrived. On Trac says they were delivered. Checked our camera and there were no deliveries to my address during the 5 hour time frame that On Trac says they delivered. OnTrac is the worst delivery service. I am sure someone is simply stealing the packages. The bad part of that is we, the customers of Nordstrom, pay higher prices and have to take hours out of our busy days to speak to customer care at Nordstrom and they can't control their shipper????!!!! I spent over an hour with two different customer care supervisors trying to solve the shipping issues with two of my orders and that was like talking to a wall. PEOPLE PLACING ORDERS WITH NORDSTROM SHOULD INSIST THAT THEY BE SHIPPED VIA FED EX at NO extra charge and not with ONTRAC (assuming your order meets the shipping requirement for free shipping). Let's see if FedEx does a better job at delivering. Oh, do not bother to call OnTrac - their phone does not work. I would give OnTrac less that one star, but there is no zero stars. Nordstrom used to be the hallmark for excellent customer service. Sadly, that’s not the case anymore. Only safe way to buy something from Nordstrom is to go in the store and hope they have it at the same price as online. It is always sad when good things come to an end….
Frequently Asked Questions About Nordstrom Rack Glendale Fashion Center
What is Nordstrom Rack Glendale Fashion Center known for?
Nordstrom Rack Glendale Fashion Center is known for offering fashion for the whole family and home at up to 70% off, featuring top brands and trends, including items from Nordstrom stores.
What are the store hours for Nordstrom Rack Glendale Fashion Center?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM, with specific holiday hours that vary.
Does Nordstrom Rack Glendale Fashion Center offer in-store pickup options?
Yes, the store offers in-store pickup services for customers.
What types of products can I find at Nordstrom Rack Glendale Fashion Center?
You can find women's, men's, and children's apparel, shoes, accessories, beauty and cosmetics, home goods, and baby essentials with discounted prices.
What payment methods are accepted at Nordstrom Rack Glendale Fashion Center?
They accept various payment options including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, Android Pay, Samsung Pay, and contactless payments.
Where is Nordstrom Rack Glendale Fashion Center located?
It is located at 227 N Glendale Ave, Glendale, CA 91206, USA, inside the Glendale Fashion Center.
Are there any alteration services near Nordstrom Rack Glendale Fashion Center?
Yes, 'Alterations at Nordstrom Rack' offers sewing and alteration services nearby, which can be convenient if you need clothing adjustments after shopping.
What other shopping options are near Nordstrom Rack Glendale Fashion Center?
Nearby shopping destinations include Ross Dress for Less, T.J. Maxx, Michaels Stores for arts and crafts, and Barnes & Noble bookstore, offering a variety of retail experiences.
Are there pet services near Nordstrom Rack Glendale Fashion Center?
Yes, there are several pet-related services nearby such as Vetco Vaccination Clinic, Petco with grooming, and Thrive Pet Healthcare veterinary services, which are helpful for pet owners visiting the area.
Can I visit beauty and spa services near Nordstrom Rack Glendale Fashion Center?
Yes, Glenpro Beauty Center and The Nail Forum offer beauty salon and spa services close to the store, perfect for a pampering session before or after shopping.