Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Glendale, CA location nearby Burbank and Alhambra offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,472 reviews
5 stars
1,498
4 stars
530
3 stars
236
2 stars
73
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising helpful staff while others reported unprofessional behavior and long wait times.
Store Cleanliness
The store is generally noted to be clean and organized, contributing positively to the shopping experience.
Product Quality
Customers expressed concerns about the quality of some products, with some items perceived as low quality or overpriced.
Pricing and Promotions
Many customers appreciated the affordable prices and frequent sales, although some felt that advertised discounts were misleading.
- GOGilda OlsenDec 18, 20255.0Sets the pace for what's in.
- AValejandro valenciaOct 2, 20251.0The photos came really bad the lady who was taking the photos never put us in a good position for the photos.. need a refund for $200 not worth .
- TCTiger CurranOct 1, 20251.0Terrible customer service
- MCmissy chengSep 30, 20254.0The store is clean and organized. 4 stars as I dont see a lot staff on the floor to ask some questions.There is JC Penny beauty center for different make up brands , hair products etc. Different clothes style and the good thing is they Petite section. The prices are reasonable, they have sale going on right now for change of seasons.There are shirts as low as $9.99 plus tax- rarely do you see those price nowadays. They also have housewares sections.
- AGAnna GahramaniSep 27, 20251.0This complaint it’s for JCPenney Glendale Galleria Home Department employee Jackline I would like to file a formal complaint regarding the behavior of a home department drapery register associate at the Glendale Galleria On September 25 2025, at approximately 1:00 PM, my Mom and Dad had a very unpleasant experience at Register associates name is Jacklin. My Mom and Dad come to store after my Mom chemotherapy. This woman assisting at the curtains department made racially insensitive remarks and argued with my parents because by mistake my mom told her different size off curtains. Jacklin behavior yelled was unprofessional and deeply upsetting. I never let my parents go back to that store Hopefully management HR should be coaching employee because she’s Aggressive behavior and arguing insulting.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Glendale, CA?
JCPenney in Glendale is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
What types of products can I find at JCPenney in Glendale?
You can find kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Glendale.
Which private brands are available at JCPenney Glendale?
JCPenney Glendale offers exclusive private brands including Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney accessible for customers using wheelchairs?
Yes, the Glendale JCPenney location has wheelchair accessible entrances.
Are there in-store shopping and restrooms available at JCPenney Glendale?
Yes, JCPenney Glendale allows in-store shopping and provides public restrooms for customers.
Which nearby stores can I visit for more clothing options around JCPenney Glendale?
Nearby clothing stores include Gilly Hicks, American Eagle, Garage, and Steve Madden all located close to JCPenney in Glendale Galleria.
Where can I find beauty salons near JCPenney Glendale for additional services?
You can visit Style by Alvart, Kool Kids Salon, and Healing Hands Nail Spa for beauty and spa services near JCPenney Glendale.
What dining options are available near JCPenney in the Glendale Galleria?
Nearby dining options include Roll Cafe for pancakes and ice cream, Charleys Philly Steaks for sandwiches, and La Vaca Brazilian Grill for Brazilian cuisine.